Route Battery Service Manager | Customer & Inventory Lead

Interstate All Battery Center; Akron, Town of Canton (OH, NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Interstate Batteries is seeking a Route Service Manager to deliver batteries and provide exceptional service to a predefined dealer route. You will operate safely, manage assets, and build lasting dealer relationships.

The role emphasizes accurate inventory handling, professional communication, and adherence to safety policies while maintaining timely route transactions and paperwork.

Qualifications

• High school diploma or equivalent.
• Read, write, and compute basic math.
• Excellent communication skills required.
• Minimum one year of delivery and customer service experience.
• Working knowledge of electronic inventory management tools (tablets, scanners).
• Good organizational skills and ability to prioritize tasks.
• Attention to detail and accuracy; sense of urgency.
• Ability to work overtime if requested; possible overnight routes.
• Must have and maintain a valid DOT medical card, state Driver's License, and acceptable driving record.

Responsibilities

• Deliver batteries and provide service to each dealer on your route in a safe and timely manner.
• Follow all Environmental Health and Safety rules and policies.
• Load and unload trucks safely and maintain an accurate account of all company assets.
• Establish, build, and maintain dealer relationships.
• Keep displays and product clean, full, and rotated per consignment agreements.
• Accountable for managing a dealer account, including sales, consignment, warranties, rotates, cash collection, and invoicing.
• Complete delivery/route transactions and other paperwork on a timely basis.
• Interact professionally with all stakeholders, including team members, managers, and customers.
• Follow / fulfill all driver program requirements, as specified by manager.
• Other duties as assigned.

Skills

Delivery experience

Customer service

Communication skills

Reading & basic math

Organizational skills

Detail orientation

Overtime flexibility

Overnight routes

DOT medical card

Driver's license

Education

High school diploma

Tools

Tablets

Scanners

Job description

Interstate Batteries is seeking a Route Service Manager to deliver batteries and provide exceptional service to a predefined dealer route. You will operate safely, manage assets, and build lasting dealer relationships.

The role emphasizes accurate inventory handling, professional communication, and adherence to safety policies while maintaining timely route transactions and paperwork.