BAS Service Operations Lead (Building Automation)

Insight Global; Florida; On-site; USD 68,000 - 117,000; Full time

Job summary

Insight Global seeks a Building Automation Systems Service Operations Supervisor to lead BAS/controls and mechanical service technicians across South Florida. You will oversee day-to-day service operations, scheduling, and quality of service delivery while balancing customer needs with hands-on technical support when needed.

The role requires strong leadership and BAS expertise; BACnet, Modbus, and HVAC controls experience are essential, with Tridium/Niagara and Siemens backgrounds highly valued.

Qualifications

• 5+ years of relevant experience.
• Strong BAS experience and HVAC controls background.
• BACnet and Modbus experience required.
• Proven leadership and people management skills.
• Tridium/Niagara experience preferred; Siemens experience helpful.
• Familiarity with Bluebeam or equivalent software.

Responsibilities

• Lead, train, and mentor a team of BAS/controls and mechanical service technicians.
• Schedule technicians and assign service work based on customer needs and technician skill sets.
• Oversee service calls, installed projects, T&M work, system upgrades, and service contracts.
• Support the team with technical issues and maintenance activities while ensuring customer commitments.
• Identify opportunities for additional service work, upgrades, and contract expansions.
• Coordinate the transition of completed projects to ongoing service and manage labor/resources.
• Monitor costs and help maintain contract profitability.
• Ensure technicians complete required service documentation and paperwork.
• Maintain high safety, training, quality, and internal process standards.
• Conduct performance reviews and coordinate technician training.

Skills

Leadership

Communication

People management

BAS experience

HVAC controls

Education

High school diploma or GED

Tools

BACnet

Modbus

Tridium/Niagara

Bluebeam

Siemens

Job description

Insight Global seeks a Building Automation Systems Service Operations Supervisor to lead BAS/controls and mechanical service technicians across South Florida. You will oversee day-to-day service operations, scheduling, and quality of service delivery while balancing customer needs with hands-on technical support when needed.

The role requires strong leadership and BAS expertise; BACnet, Modbus, and HVAC controls experience are essential, with Tridium/Niagara and Siemens backgrounds highly valued.