Bartender

AATMOS; Gatlinburg (TN); On-site; USD 9,100 - 13,000; Full time

Benefits offered by this job

Medical Insurance

Vision & Dental

Hotel travel discounts

Paid time off

Vacation pay

Sick pay

ZayZoon daily pay

Career growth opportunities

Job summary

The Heirloom Room is Rocky Waters Motor Inn's signature fine dining experience in Gatlinburg, TN, where a crafted cocktail, wine, and bourbon program is central.

As a Bartender, you mix and serve exceptional drinks, guide guests through offerings, and create a bar experience as memorable as the dining room. Requires beverage knowledge and professional hospitality demeanor.

Qualifications

• High school diploma or equivalent preferred.
• Minimum 1 year of bartending experience required.
• Extensive knowledge of cocktail preparation, wines, bourbons, and whiskeys required.
• Must be 18 years of age or older.

Responsibilities

• Deliver warm, attentive bar service that reflects The Heirloom Room's standards.
• Anticipate guest needs and enrich their experience.
• Guide guests through cocktail, wine, whiskey, and bourbon selections, including food pairings.
• Upsell food and beverage offerings knowledgeably and naturally.
• Handle guest service issues with professionalism, including responsible management of guests.
• Respect and maintain the privacy and discretion of all guests.
• Prepare and serve high-end cocktails, wine, whiskey, and bourbon to AATMOS standards and guest satisfaction.
• Maintain thorough knowledge of all menu items, drink preparations, and beverage offerings.
• Stay current on menu changes, seasonal offerings, and featured selections.
• Follow AATMOS Cost Per Pour standards to ensure consistent quality and profitability.
• Stock the bar with sufficient alcohol, garnishes, glassware, and supplies at all times.
• Verify guest identification to confirm legal drinking age.
• Process guest checks and closing paperwork accurately and in a timely manner.
• Use hotel software systems in accordance with AATMOS Standard Operating Procedures.
• Conduct beverage and food inventory per AATMOS standards.
• Maintain a clean, organized, and fully sanitized bar, including countertops, glassware, utensils, and equipment throughout and at the end of each shift.
• Break down and prepare the bar for the next shift, ensuring all workspaces and equipment are clean and ready.

Skills

Hospitality

Communication

Time management

Interpersonal skills

Education

High school diploma

Job description

• Location Rocky Water Motor Inn,333 Parkway,Gatlinburg, TN, 37738,United States
• Base Pay $8.00 / Year
• Required Degree High school
• Manage Others No

Heirloom Room Restaurant & Bar

The Heirloom Room is Rocky Waters Motor Inn's signature fine dining experience, where an expertly curated cocktail, wine, and bourbon program is central to what we offer our guests. As a Bartender, you are both craftsperson and host — mixing and serving exceptional drinks, guiding guests through our offerings, and creating a bar experience that is as memorable as the dining room itself. This is a role for someone with deep beverage knowledge, genuine hospitality instincts, and the composure to handle a high-end bar environment with professionalism and confidence.

What You'll Do

Guest Experience & Service

• Deliver warm, attentive bar service that reflects The Heirloom Room's standards
• Anticipate guest needs and show genuine interest in enriching their experience
• Guide guests through cocktail, wine, whiskey, and bourbon selections, including food pairings
• Upsell food and beverage offerings knowledgeably and naturally
• Handle guest service issues with professionalism, including responsible management of guests
• Respect and maintain the privacy and discretion of all guests

Craft & Product Knowledge

• Prepare and serve high-end cocktails, wine, whiskey, and bourbon to AATMOS standards and guest satisfaction
• Maintain thorough knowledge of all menu items, drink preparations, and beverage offerings
• Stay current on menu changes, seasonal offerings, and featured selections
• Follow AATMOS Cost Per Pour standards to ensure consistent quality and profitability

Operations & Standards

• Stock the bar with sufficient alcohol, garnishes, glassware, and supplies at all times
• Verify guest identification to confirm legal drinking age
• Process guest checks and closing paperwork accurately and in a timely manner
• Use hotel software systems in accordance with AATMOS Standard Operating Procedures
• Conduct beverage and food inventory per AATMOS standards
• Maintain a clean, organized, and fully sanitized bar, including countertops, glassware, utensils, and equipment throughout and at the end of each shift
• Break down and prepare the bar for the next shift, ensuring all workspaces and equipment are clean and ready

Requirements

What We're Looking For

Experience & Education

• High school diploma or equivalent preferred
• Minimum 1 year of bartending experience required
• Extensive knowledge of cocktail preparation, wines, bourbons, and whiskeys required
• Must be 18 years of age or older

Skills & Abilities

• Warm, approachable demeanor with strong interpersonal and communication skills
• Ability to remain calm, composed, and professional when handling difficult or unruly guests
• Strong time management skills with the ability to multitask and complete orders quickly and accurately

Physical & Schedule Requirements

• Flexible availability including evenings, weekends, and holidays
• Ability to stand for extended periods and lift up to 50 lbs throughout each shift
• TABC server permit from a TABC certified program required within 60 days of hire and must be maintained throughout employment

Summary

• Medical insurance
• Discounted vision and dental insurance
• Employee hotel travel program with discounted rooms across the AATMOS portfolio
• Paid time off, vacation pay, and sick pay
• ZayZoon daily pay — access your earned wages when you need them
• Opportunities for career growth within a growing hospitality group

At AATMOS, we're committed to a positive, inclusive workplace where passionate hospitality professionals can thrive and grow. AATMOS Hospitality is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

This job description is a general overview of the position and is not exhaustive. AATMOS Hospitality reserves the right to modify this description as needed.