Barista Training Lead: Elevate Coffee Teams

Blank Street, Inc.; Los Angeles (CA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

15 days of paid annual leave

Health plan options

Commuter benefits

Parental leave

Bereavement leave

Regular access to Regulars program – (

Free Blank Street swag

Equity

Job summary

Blank Street, Inc. is seeking a Training Associate in Los Angeles to elevate barista and shift-lead training, guiding new teammates from onboarding through accreditation and coaching them in-store to build confident teams delivering exceptional coffee and hospitality.

You will partner with Operations to identify improvement opportunities, create action plans, lead orientations, seasonal trainings, and store-opening sessions, while shaping the future of Blank Street's training programs.

Qualifications

• 2+ years barista and training experience.
• Ability and willingness to travel regularly between stores across LA.
• Master of time management and prioritization.
• Expert in milk steaming with precise textures for lattes, flat whites, and cappuccinos.
• Consistently pours latte art with intentional technique.

Responsibilities

• Oversee, validate, and track each barista’s journey through the new hire training program.
• Support in-store training and lead large group trainings at the lab; facilitate final bar assessments.
• Provide area training support and assist with new product launches and initiatives.
• Conduct quarterly assessments to raise product quality and develop reporting for field leaders.
• Build knowledge of all products/recipes to maintain quality adherence in-market.
• Develop cross-functional reporting tools to improve store performance insights.
• Foster a learning culture and keep teams motivated to learn.

Skills

Coffee knowledge

Customer experience

Experience training

Brand training

Cross-functional collaboration

Excellent communicator

Education

High school diploma or equivalent

Tools

Training materials

Job description

Blank Street, Inc. is seeking a Training Associate in Los Angeles to elevate barista and shift-lead training, guiding new teammates from onboarding through accreditation and coaching them in-store to build confident teams delivering exceptional coffee and hospitality.

You will partner with Operations to identify improvement opportunities, create action plans, lead orientations, seasonal trainings, and store-opening sessions, while shaping the future of Blank Street's training programs.