Coffee Training Lead: Build standout Baristas (DC/Philly)

Blank Street, Inc.; Washington, Philadelphia (District of Columbia, Philadelphia County); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Regulars program

Free coffee and matcha

Blank Street swag

Health plan options

Parental leave

Job summary

Blank Street, Inc. is seeking a Training Associate to elevate barista and shift lead training across Washington, DC and Philadelphia markets. The role supports onboarding through accreditation, coaching in-store, and partnering with Operations to build confident teams delivering exceptional coffee and hospitality.

You will lead new hire orientations, seasonal trainings, and store openings, shaping training programs and standards while reporting to the Senior Training Manager.

Qualifications

• 2+ years barista and training experience

Responsibilities

• Oversee barista journey through new hire training and partner with ops to ensure positive experience.
• Lead in-store training, large group trainings at the lab, and finalize bar assessments.
• Provide area training support, conduct shift lead trainings, and assist with new product launches.
• Develop reporting tools to track store performance and drive improvements.
• Support creation and implementation of cross-functional projects for a 5-star barista experience.

Skills

Coffee knowledge

Customer experience

Brand training

Training content creation

Product quality

Multitasking

Cross-functional collaboration

Effective communication

Job description

Blank Street, Inc. is seeking a Training Associate to elevate barista and shift lead training across Washington, DC and Philadelphia markets. The role supports onboarding through accreditation, coaching in-store, and partnering with Operations to build confident teams delivering exceptional coffee and hospitality.

You will lead new hire orientations, seasonal trainings, and store openings, shaping training programs and standards while reporting to the Senior Training Manager.