Barista: Handcrafted Drinks & Stellar Guest Experience

Target; Richmond (VA); On-site; USD 18,000 - 26,000; Full time

Job summary

Target is seeking a Starbucks Barista to deliver handcrafted beverages and food while providing exceptional guest service in a fast-paced store environment. You will follow Food & Beverage and Starbucks standards, handle orders, assist with drive-up and pick-up, and maintain a clean, welcoming dining area throughout all shifts.

Ideal candidates bring a welcoming attitude, strong customer service mindset, and the ability to work independently or with a team.

Qualifications

• Previous Starbucks/food service experience preferred.
• Welcoming and helpful attitude toward guests and other team members.
• Ability to communicate on multiple frequency devices and operate handheld scanners.
• Work both independently and with a team.
• Resolve guest questions quickly on the spot.
• Attention to detail and follow a multi-step processes.
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.

Responsibilities

• Deliver an exceptional guest experience, connecting with guests to deliver quality handcrafted beverages and food during all hours of operations, prioritizing the guest’s needs over task
• Uphold and maintain the execution of the Food and Beverage Standards, all Starbucks’ brand standards and food safety standards
• Execute food and beverage processes, including food deliveries, replenishment, pulls, stocking, zoning, instocks routines, data accuracy, culling, rotation, cleaning, defect, signing and backstock
• Maintain an on-going awareness of all promotional activities within Starbucks
• Follow all Target and Starbucks routines to deliver a consistent Starbucks experience for guests while driving efficiency and maintaining food safety
• Support the Starbucks Drive Up process to ensure digital guest orders are fulfilled accurately and on time
• Maintain an inviting dining area for guests all day, every day
• Engage with guests to meet and exceed their expectations based on Starbucks standards
• Produce items to specifications on production cards and follow specific department routines
• Monitor and record temperature-sensitive food items as outlined in best practices
• Complete and record all cleaning tasks in the Starbucks space as outlined in best practices
• Follow proper packaging and labeling guidelines for food products
• Follow all food safety requirements as outlined through best practice
• Locate and identify damaged, recalled or expired items and process according to best practice
• Ensure accurate in-stocks by placing store-initiated orders according to best practices
• Follow proper perishable inventory procedures to ensure an accurate recording of inventoryExecute sampling best practices
• Create a welcoming experience by authentically greeting all guests
• Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach
• Engage with guests in a genuine way, which includes asking questions to better understand their specific needs
• Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
• Thank the guest in a genuine way and let them know we're happy they chose to shop at Target
• Complete all required Starbucks trainings related to quality control.
• Demonstrate a culture of ethical conduct, safety and compliance
• Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
• Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws
• All other duties based on business needs

Skills

Welcoming attitude

Customer service

Teamwork

Attention to detail

Multitasking

Tools

Handheld scanners

Cash register

Job description

Target is seeking a Starbucks Barista to deliver handcrafted beverages and food while providing exceptional guest service in a fast-paced store environment. You will follow Food & Beverage and Starbucks standards, handle orders, assist with drive-up and pick-up, and maintain a clean, welcoming dining area throughout all shifts.

Ideal candidates bring a welcoming attitude, strong customer service mindset, and the ability to work independently or with a team.