Barista & Guest Experience Specialist

HM alpha Hotels & Resorts; Westlake Village (CA); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Medical, dental, and vision (HSA)

Company-paid disability & life insurer

Employee Assistance Program

401(k) with match

Job summary

HM alpha Hotels & Resorts is seeking a Barista/ Coffee Shop Attendant at Hyatt Westlake Village, CA. You will greet guests, prepare specialty coffee drinks, and assist with gift-shop merchandising to maintain a welcoming atmosphere and drive sales.

This parttime role requires 3–6 months café experience, cash handling, and POS familiarity, with a focus on cleanliness and presentation. The position offers benefits and growth opportunities within the Food & Beverage team.

Qualifications

• 3–6 months café/barista experience
• Retail or customer service experience preferred
• Experience with cash handling and POS systems a plus

Responsibilities

• Greet guests and provide information about available food, beverages, merchandise, and hotel amenities.
• Prepare specialty coffee drinks following established recipes and operate equipment safely.
• Maintain cleanliness and organization in the coffee shop per SOPs.
• Restock merchandise and displays to maintain inviting presentation.
• Open and close the coffee shop following procedures.
• Process sales through Micros system with accurate cash handling.
• Monitor inventory levels and assist with restocking needs.
• Secure cash and deposits per policies.
• Comply with company policies and service standards.
• Perform other duties as assigned by leadership.

Skills

Customer service

Interpersonal communication

Multitasking

Cash handling

Punctuality

Education

High School Diploma or equivalent

Tools

POS systems

Job description

HM alpha Hotels & Resorts is seeking a Barista/ Coffee Shop Attendant at Hyatt Westlake Village, CA. You will greet guests, prepare specialty coffee drinks, and assist with gift-shop merchandising to maintain a welcoming atmosphere and drive sales.

This parttime role requires 3–6 months café experience, cash handling, and POS familiarity, with a focus on cleanliness and presentation. The position offers benefits and growth opportunities within the Food & Beverage team.