Guest-Experience Barista in High-Volume Hospitality

Hyatt Hotels Corporation; Nashville (TN); Sur place; USD 24 000 - 32 000; Plein temps

Résumé du poste

Hyatt Hotels Corporation is seeking a Barista to join its guest services team. The role focuses on preparing beverages, delivering excellent customer service, and collaborating with the Food & Beverage team to ensure a high-quality experience for guests across Hyatt properties.

The ideal candidate will have 1–2 years of barista knowledge, hospitality experience preferred, and a proven ability to perform well in a fast-paced environment.

Qualifications

• Prepare and serve beverages (coffee, latte, espresso, teas) using an industrial espresso machine.
• 1-2 years of barista knowledge; previous hospitality experience preferred.
• Experience in a high volume restaurant is a must.
• Anticipate customer needs and deliver a positive guest experience.
• Follow cash handling, food and beverage preparation, safety and daily operation policies.

Responsabilités

• Take guest beverage and/or food orders and input orders in the POS system.
• Handle cash transactions per policy.
• Maintain clean and organized guest environment and workspace.
• Respond to guest requests in a timely, friendly, and efficient manner.
• Maintain knowledge of menu and daily offerings.
• All other tasks and duties as assigned.

Connaissances

Barista knowledge

Hospitality experience

Customer service

High volume service

Description du poste

Hyatt Hotels Corporation is seeking a Barista to join its guest services team. The role focuses on preparing beverages, delivering excellent customer service, and collaborating with the Food & Beverage team to ensure a high-quality experience for guests across Hyatt properties.

The ideal candidate will have 1–2 years of barista knowledge, hospitality experience preferred, and a proven ability to perform well in a fast-paced environment.