Barista & Guest Experience Specialist

Thebike; Bell Gardens (CA); On-site; USD 28,000 - 29,000; Full time

Job summary

Parkwest Casino is seeking a Barista / Server to deliver prompt service, quality beverages, and a clean, welcoming store environment. You will prepare espresso drinks, maintain standards, and provide exceptional guest experiences with a positive, customer-first approach.

Requirements include a California Food Handler Card, 1–2 years of barista experience, ability to multi-task, and availability for varied shifts including weekends. Join a motivated team focused on hospitality and safety.

Qualifications

• Background check and drug test required.
• California Food Handler Card required.
• Must be at least 21 years old.
• Basic knowledge of various drink recipes.
• Able to interact well with customers and co-workers.
• Able to resolve conflicts in a diplomatic and tactful manner.

Responsibilities

• Prepares espresso-based coffee drinks and other food products.
• Provides quality beverages and food following recipes and standards.
• Maintains calm demeanor during high volume periods.
• Anticipates customer and store needs and cues.
• Participates in partner training and coaching.
• Contributes to a positive team environment and communicates morale changes to management.
• Delivers legendary customer service with a customer-first attitude.
• Follows cash handling and safety procedures.
• Maintains a clean and organized workspace.
• Willing to perform diverse tasks within the store on shift.

Skills

Customer service

Communication

Teamwork

Multitasking

Organizational skills

Problem solving

Interpersonal skills

Education

High school diploma or equivalent

Bartending school diploma

College degree

Job description

Parkwest Casino is seeking a Barista / Server to deliver prompt service, quality beverages, and a clean, welcoming store environment. You will prepare espresso drinks, maintain standards, and provide exceptional guest experiences with a positive, customer-first approach.

Requirements include a California Food Handler Card, 1–2 years of barista experience, ability to multi-task, and availability for varied shifts including weekends. Join a motivated team focused on hospitality and safety.