Barista

Gila River Resorts & Casinos; Chandler (AZ); On-site; USD 19,000 - 28,000; Full time

Job summary

Wild Horse Pass Resort and Casino is hiring for a beverage service role in Chandler, AZ. You will greet guests, prepare hot or cold beverages, and ensure product quality in a fast-paced casino setting.

The position emphasizes friendly guest service, accurate cash handling, and adherence to recipes and safety standards. Training in health, food handling, and compliance is required, with opportunities to advance within the team.

Qualifications

• High School Diploma or equivalent preferred.
• Experience in fast-paced, high-volume coffee/bar/restaurant is preferred.
• Ability to handle cash accurately for POS transactions and cash reconciliation.
• Must acquire health & safety and compliance trainings (e.g., Food Handler Card, Alcohol Awareness).
• GILA WAY: Greet, interact, listen, appreciate guests.

Responsibilities

• Promotes excellent guest service for internal and external guests.
• Prepares or serves hot or cold beverages and maintains quality standards.
• Cleans and sanitizes work areas, utensils, and equipment.
• Answers guest questions about coffee blends, preparation, and freshness.
• Follows drink recipes and procedures and completes assigned tasks.

Skills

Guest service

Cash handling

Communication skills

Teamwork

Self-starter

Education

High School Diploma or equivalent

Tools

POS system

Job description

Wild Horse Pass Resort and Casino
Chandler, AZ 85226, USA

Description

Pay Range: $17.00 per hour

This position is responsible for serving all products with friendly, individualized attention towards each guest in a casino environment by performing the following duties, as well as demonstrating the GILA WAY.

Essential Duties and Responsibilities

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Prepares or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
• Clean or sanitize work areas, utensils, or equipment.
• Answers guest questions regarding coffee blends, preparation, and product freshness.
• Maintains the highest quality, consistent product standards.
• Follows all drink recipes and procedures.
• Performs other special projects and duties as assigned

Skills/ Requirements

• High School Diploma or equivalent preferred.
• Experience working in a fast-paced, high-volume coffee, bar or restaurant is preferred.
• Ability to handle cash accurately and responsibly and calculate basic math functions as they relate to point-of-sale, cash/credit transactions, cash reconciliation and product inventory.
• Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.
• Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
• Must possess excellent guest service skills, strong telephone etiquette, and be aself-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.
• This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.