Full-Time Back Server & Busser — Elevate Guest Dining

Firmdale Hotels; New York (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

The Whitby Hotel, part of Firmdale Hotels, is seeking a Full-Time Back Server / Busser in New York, NY. The role emphasizes top-tier service, high hygiene standards, and teamwork to support the dining experience.

Ideal candidates are reliable, detail-oriented, and able to read guest needs. The job requires physical stamina, including lifting up to 50 lbs, and availability for AM/PM shifts, weekends, and holidays.

Qualifications

• Ability to work under pressure during high-volume service.
• Neat, organized and attentive on the restaurant floor.
• Professional communication with guests and colleagues.

Responsibilities

• Greet guests and support Servers to ensure an exceptional dining experience.
• Maintain high hygiene and professional appearance at all times.
• Know daily specials and menu items; read orders and allergies clearly.
• Serve food and drinks efficiently, following steps of service.
• Prepare coffees, teas, and beverages per standards.
• Keep areas clean and organized; reset and maintain tables.
• Adhere to allergy protocols, sanitation guidelines, NYC Health rules.
• Complete side work and maintain mise en place.
• Demonstrate Firmdale Core Values and assist teammates as needed.

Skills

Hospitality mindset

Attention to detail

Strong communication

Job description

The Whitby Hotel, part of Firmdale Hotels, is seeking a Full-Time Back Server / Busser in New York, NY. The role emphasizes top-tier service, high hygiene standards, and teamwork to support the dining experience.

Ideal candidates are reliable, detail-oriented, and able to read guest needs. The job requires physical stamina, including lifting up to 50 lbs, and availability for AM/PM shifts, weekends, and holidays.