Bar Operations & Guest Service Specialist

Jamul Casino; Jamul, Northern (CA, KY); Hybrid; USD 32,000 - 50,000; Full time

Job summary

Jamul Casino is seeking a bartender to provide friendly, fast service at the bar and ensure responsible beverage service. You will monitor guest alcohol consumption, maintain supplies, stock garnishes, and keep equipment and work areas clean and safe.

The role requires attentiveness to safety, adherence to policies, and the ability to work a schedule that may include nights, weekends, holidays, and overtime. Prior gaming environment experience is a plus.

Qualifications

• Must be at least 21 years of age.
• Ability to earn and maintain TiPS certification.
• Ability to earn and maintain a Food Handlers Card.
• Ability to earn and maintain RBS Certification within 60 days of employment.
• Must be able to acquire and maintain appropriate gaming license.

Responsibilities

• Provide friendly, fast, and helpful customer service and team members.
• Monitor guest consumption of alcohol and intervenes as needed according to guidelines.
• Maintain par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory.
• Place liquor, fruit, and bar supplies in their designated places following established storage guidelines and safety procedures.
• Replace empty beer kegs.
• Ensure that garnish items are adequately prepared and stocked.
• Fills ice bins with crushed or cubed ice from designated ice machines.
• Operate and maintain all equipment and utensils as required in accordance with established guidelines and safety procedures.
• Remove and properly dispose of debris accumulated at the bar in accordance with department procedures.
• Clean counter areas, sinks and floors as required to maintain a clean and safe work station.
• Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter.
• Meet department uniform, appearance and grooming requirements. This includes purchasing and wearing slip resistant safety shoes when performing all job duties.
• Must adhere to regulatory, department and company policies.
• Perform other job related and compatible duties as assigned.

Skills

Guest interaction

Cash handling

English proficiency

Problem solving

TiPS certification

Food Handlers Card

RBS Certification

Gaming license

Job description

Jamul Casino is seeking a bartender to provide friendly, fast service at the bar and ensure responsible beverage service. You will monitor guest alcohol consumption, maintain supplies, stock garnishes, and keep equipment and work areas clean and safe.

The role requires attentiveness to safety, adherence to policies, and the ability to work a schedule that may include nights, weekends, holidays, and overtime. Prior gaming environment experience is a plus.