Banquets Setup Supervisor

kalaharijobs; Sandusky (OH); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Holiday compensation

Health, dental, and vision coverage

Employee appreciation events

Education assistance programs

Job summary

Kalahari Resorts & Conventions is seeking a Banquets Setup Supervisor to oversee and assist with the setup, service, and cleanup of banquet functions in a fast-paced environment.

The role requires hands-on leadership, physical activity, and a focus on delivering exceptional guest experiences, while aligning with our Promise to Lead with Love.

Qualifications

• Must be able to push, pull, lift, move banquet equipment (30+ lbs).
• Experience leading or supervising a team in hospitality or events.
• Flexible scheduling; shifts vary with event schedules.
• Remain calm and solution-oriented under pressure.
• Detail-driven with focus on safety and meeting event specs.

Responsibilities

• Inspect setup of meeting and banquet functions against BEOs.
• Supervise setup of catered functions and ensure standards and prep.
• Delegate tasks and monitor quality of work.

Skills

Team leadership

Hospitality experience

Event coordination

Scheduling flexibility

Calm under pressure

Job description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African‑inspired resorts offer world‑class dining, luxurious spas, thrilling entertainment, and cutting‑edge convention centers that redefine hospitality.

But we’re more than a resort. As a family‑owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Banquets Setup Supervisor

Kalahari Resorts & Conventions is seeking a Banquets Setup Supervisor. In this role, you will be responsible for supervising and assisting with the setup, service, and cleanup of all assigned banquet functions. This is a hands‑on, fast‑paced, and physically active role. The right candidate is someone who takes pride in hard work, leads from the front, and thrives in a dynamic convention environment.

As part of our team, you’ll embody our Promise to Lead with Love guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.

Key Responsibilities

• Inspect the setup of meeting and banquet functions, checking them against the banquet event orders (BEO’s).
• Supervise and assist with the setup of assigned catered functions, ensuring that the hotel’s standards are met, and advance preparation for service is adequate to allow efficient service to the guest once the function begins.
• Supervise the work of staff by delegating assignments and checking the quality of completed work.

What We’re Looking For

• Must be able to push, pull, lift, stack and move chairs, tables, staging, and other banquet equipment throughout the shift, including lifting 30 pounds or more.
• Prior experience leading or supervising a team is required; hospitality or event‑related experience is preferred.
• Must be flexible and adaptable when it comes to scheduling. Shift lengths may vary based on event schedules.
• Must be able to remain calm, focused, and solution‑oriented in stressful, high‑pressured situations.
• Detail‑driven and accountable. Understands the importance of accuracy, safety, and meeting event specification.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within

• 401(k) matching, paid time off, and holiday compensation

• Health, dental, and vision coverage for full‑time associates

• Employee appreciation events, discounts, and perks at all resorts

• Educationassistanceprograms to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA

Kalahari Resorts & Conventions is an Equal Opportunity Employer.