Banquets- Floor Supervisor

kalaharijobs; Sandusky (OH); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Career growth

401(k) matching

Paid time off

Health, dental, and vision coverage

Employee discounts

Job summary

Kalahari Resorts & Conventions in Sandusky, OH, is hiring a Banquets Floor Supervisor. You will supervise banquet setup, service, and cleanup, ensuring quality, safety, and timely delivery of events.

You’ll lead with hospitality, resolve issues, and support the Banquet Manager with scheduling and reporting. The role emphasizes guest satisfaction, team leadership, and a welcoming environment, with a starting rate of $17.00 per hour.

Qualifications

• 1 year of supervisory or management experience in food service or the hospitality industry in a convention center or large hotel.
• Prior experience as a server and set-up houseperson is required.
• Broad understanding of the tourism industry and day-to-day operations of a hotel/resort is helpful.

Responsibilities

• Inspect the setup of meeting and banquet functions, checking them against the banquet event orders (BEOs).
• Supervise and assist with the setup of assigned catered functions, ensuring hotel standards are met and advance preparation is adequate for efficient service.
• Assist Banquet Manager with the creation of banquet work schedules and wage progress reports.
• Supervise and assist with breakdown after functions to ensure proper storage of equipment and supplies.

Skills

Supervisory experience

Hospitality

Server experience

Job description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, wedon’tjust create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, andcutting-edgeconvention centers that redefine hospitality.

Butwe’remore than a resort. As a family-owned company, our Promise is simple:Lead with Love. This means caring deeply for our guests, associates and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership withcharity water,we’realso committed to bringing clean water to one million people in Africa.

Banquets-Floor Supervisor

Kalahari Resorts & Conventions is seeking a Banquets Floor Supervisor. In this role, you will be responsible for supervising and assisting with the setup, service, and cleanup of all assigned banquet functions. Also ensures quality of service, compliance with health, safety, and sanitation and alcohol awareness standards.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll enhance the guest and associate experience by ensuring exceptional service delivery through effective team leadership, prompt issue resolution, and a welcoming environment.

Starting Rate: $17.00 an Hour

Key Responsibilities

• Inspect the setup of meeting and banquet functions, checking them against the banquet event orders (BEO's).
• Supervise and assist with the setup of assigned catered functions, ensuring that the hotel's standards are met, and advance preparation for service is adequate to allow efficient service to the guest once the function begins.
• Assist Banquet Manager with the creation of the banquet work schedules and completion of banquet wage progress reports.
• Supervise and assist with the breakdown after the completion of functions to ensure that all equipment and supplies are stored properly.

What We’re Looking For

• 1 year of supervisory or management experience in food service or the hospitality industry in a convention center or large hotel (over 500 room property) is preferred.
• Prior experience as a server and set-up houseperson is required.
• Having a broad understanding of the tourism industry and the day-to-day operations of a hotel/resort are helpful.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and create experiences that last a lifetime.That’swhywe’reproud to be recognized by Forbes as one ofAmerica’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whetheryou’redelivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

|Wisconsin Dells, WI|Sandusky, OH|Pocono Manor, PA|Round Rock, TX|Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.