Banquets Director: Lead Hospitality & Events

Hilton; Washington (District of Columbia); On-site; USD 110,000 - 125,000; Full time

Benefits offered by this job

Travel perks

ESPP discount

Paid parental leave

Caregiving support

Crisis concierge

Mental health resources

PTO

Health plans

Retirement plans

Job summary

Hilton in Washington, DC area seeks a Director of Banquets to lead banquet operations, ensure exceptional guest service, and manage food & beverage quality and cost controls. You will drive standards, analyze service trends, and develop a high-performing team within regulatory guidelines.

You will join a culture of hospitality with extensive employee benefits, including travel perks, ESPP, parental leave, and wellness resources.

Qualifications

• Lead administration of banquet functions and guest service.
• Knowledge of health, safety and alcohol awareness standards.
• Familiarity with inventory and cost control processes.

Responsibilities

• Direct all banquet operations and ensure guest service quality.
• Develop and implement service standards across the department.
• Monitor guest satisfaction and drive improvement initiatives.
• Foster a high-performing team through coaching and recognition.
• Uphold health, safety and sanitation compliance.

Skills

Guest service

Leadership

Regulatory compliance

Cost controls

Job description

Hilton in Washington, DC area seeks a Director of Banquets to lead banquet operations, ensure exceptional guest service, and manage food & beverage quality and cost controls. You will drive standards, analyze service trends, and develop a high-performing team within regulatory guidelines.

You will join a culture of hospitality with extensive employee benefits, including travel perks, ESPP, parental leave, and wellness resources.