Banquets Captain

Aimbridge Hospitality; Ypsilanti (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in hotel management is seeking a Banquet Captain to oversee banquet functions with a focus on exceptional service and attention to detail. This role involves supervising set-up, service, and clean-up, ensuring compliance with safety and operational standards. The ideal candidate will have a passion for guest service, a friendly demeanor, and a commitment to maintaining high standards. Join this dynamic team and enjoy a comprehensive benefits package, including medical, dental, and vision insurance, along with opportunities for professional growth.

Benefits

Medical, Dental, and Vision Insurance

Short and Long-Term Disability

Paid Time Off

401(k) Retirement Plan

Employee Assistance Program

Daily Pay

Qualifications

• 1+ years of experience in hotel or related field required.
• Previous supervisory experience preferred.

Responsibilities

• Supervise and assist with the set-up, service, and clean-up of banquet functions.
• Maintain a friendly and warm demeanor at all times.

Skills

Customer Service

Supervisory Skills

Alcohol Awareness

Education

High School Diploma or Equivalent

College Coursework in Related Field

Job description

The Banquet Captain is responsible for supervising and assisting with the set-up, service, and clean-up of all assigned banquet functions.

RESUMEN DEL PUESTO DE TRABAJO

Responsibilities

QUALIFICATIONS:

• At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required.
• College coursework in a related field is helpful.
• Previous supervisory experience preferred.
• Alcohol Awareness Certification (must comply with State regulations).

RESPONSIBILITIES:

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which varies according to the hotel's needs.
• Maintain high standards of personal appearance and grooming, including wearing the proper uniform and name tag when working (per brand standards).
• Comply at all times with Aimbridge Hospitality standards and regulations to ensure safe and efficient hotel operations.
• Meet certification requirements applicable to the position, such as Alcohol Awareness, Food Handlers, Safety, etc.
• Maintain a friendly and warm demeanor at all times.
• Inspect the setup of meeting and banquet functions, checking them against the Banquet Event Order.
• Perform other duties as required.

OBLIGACIONES Y RESPONSABILIDADES DEL PUESTO DE TRABAJO

Property Details

This hotel is located a 5-minute walk from Ford Lake and offers air-conditioned guestrooms with marble bathrooms and luxury amenities. Facilities include a hot tub and an indoor pool.

Dining options include Bentley’s American Grille at Ann Arbor Marriott Ypsilanti at Eagle Crest, serving breakfast and lunch with a variety of American dishes, and The View restaurant, offering cocktails and international cuisine in a contemporary setting.

Company Overview

As a global leader in third-party hotel management, our portfolio includes over 1,550 hotels across all 50 states and 22 countries, encompassing luxury hotels, resorts, and lifestyle brands. Our team is passionate about guest service and achieving exceptional results, fostering a culture of excellence. Join Aimbridge Hospitality and explore a world of possibilities.

Full-time employees become eligible for a comprehensive benefits package after an initial waiting period, including:

• Daily Pay (ask your Recruiter for details)
• Medical, Dental, and Vision Insurance
• Short and Long-Term Disability
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401(k) Retirement Plan

About the company

We are an independent hotel management firm committed to delivering superior investment returns for our partners through property management, asset management, development, renovation, and consulting services for hotels and resorts.