Banquet Setup Specialist for Lux Events

Swissôtel Hotels & Resorts; Chicago (IL); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Discounted Accor rates

Development programs

Career growth opportunities

CSR initiatives

Comprehensive benefits

Job summary

Swissôtel Chicago is seeking a friendly Banquet House Person to set up and break down banquet events, ensuring guest spaces align with BEOs. You will work behind the scenes to support luxury function service and help our events run smoothly.

You must be able to stand for long periods, lift up to 50 lbs, and work a variety of shifts including holidays, weekends, mornings and evenings. Great communication and teamwork are essential to deliver memorable experiences.

Qualifications

• Customer service-oriented with a friendly approach.
• Ability to work in a high-pressure hospitality setting.
• Flexibility to work various shifts including holidays and weekends.
• Excellent communication and teamwork to support event staff.

Responsibilities

• Set up and breakdown banquet functions according to policy.
• Ensure setups match the Banquet Event Order (BEO).
• Check BEO to determine function and guest count.
• Return equipment to proper areas after events.
• Follow room setup instructions and address discrepancies with supervisor.
• Ensure proper table setup, cloths, and skirted tables as needed.
• Report any room deficiencies, lighting or equipment issues.
• Perform other duties as assigned by supervisor.

Skills

Customer service

Pressure environment

Shift flexibility

Interpersonal skills

Team player

Guest-focused

Calm under pressure

Problem solving

Job description

Swissôtel Chicago is seeking a friendly Banquet House Person to set up and break down banquet events, ensuring guest spaces align with BEOs. You will work behind the scenes to support luxury function service and help our events run smoothly.

You must be able to stand for long periods, lift up to 50 lbs, and work a variety of shifts including holidays, weekends, mornings and evenings. Great communication and teamwork are essential to deliver memorable experiences.