Banquet Setup Specialist – Luxury Hotel Events

SWISSOTEL; Chicago (IL); Presencial; USD 36 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Discounted hotel rates

Learning and development programs

Career growth opportunities

Comprehensive benefits package

CSR initiatives

Resumo da oferta

Swissôtel Chicago is seeking a Banquet House person to set up and break down banquet events, ensuring adherence to BEOs and high standards of service. You will prepare rooms, handle equipment, and coordinate with supervisors to meet client expectations.

The role requires physical stamina, ability to work varied shifts including holidays and weekends, and strong customer-service and team skills in a luxury hotel setting.

Qualificações

• Creative and passionate about customer service
• Able to work in a high-pressure environment
• Must be able to work any shift assigned, such as holidays, weekends, mornings, afternoons and evenings.
• Excellent interpersonal and communication skills; a team player
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team
• Provide the necessary State and Federal Requirements to work in Food and Beverage

Responsabilidades

• Set-Up and breakdown banquet functions according to Swissôtel standard policies and procedures
• To ensure that all Banquet functions are set up accordingly to the Banquet Event Order (BEO)
• Check BEO’s to determine function, number of guests and type of event
• Breakdown and clean event rooms thoroughly. Return all equipment and supplies to the proper areas
• Obtain copy of BEO and follow setup Instructions
• Read BEO thoroughly to determine room set and requirements, and any special needs
• Check the room for proper table set up and alignment
• Report to supervisor any room deficiencies, lights or equipment
• Set room according to contract, any questions, or discrepancies directed to your supervisor
• Cloth and skirt tables needed for buffet set up, if applicable
• Any other job tasks that may be assigned

Descrição da oferta de emprego

Swissôtel Chicago is seeking a Banquet House person to set up and break down banquet events, ensuring adherence to BEOs and high standards of service. You will prepare rooms, handle equipment, and coordinate with supervisors to meet client expectations.

The role requires physical stamina, ability to work varied shifts including holidays and weekends, and strong customer-service and team skills in a luxury hotel setting.