Banquet Captain-250 7i

Crescent Hotels & Resorts; Lombard (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

The Westin Chicago Lombard is seeking a Banquet Supervisor to lead banquet staff, oversee service and breakdown, and ensure safe, efficient function execution. The role requires prior banquet supervisory experience and hotel exposure, with the ability to work weekends and holidays.

Responsibilities include coordinating event orders, staffing, room setup, and post-event duties, while maintaining clean, orderly banquet spaces and effective communication with group representatives and departments.

Qualifications

• Previous banquet supervisory/leadership experience required.

Responsibilities

• Check server and houseperson banquet event orders to ensure that all information is accurate.
• Check room set-up to see that banquet event order directions are completely followed. Ensure that all public areas are neat and clean.
• Make contact with group representatives. Explain how to make contact if needed throughout the function.
• Communicate all banquet event order changes to catering or convention services office and affected departments.
• Coordinate with banquet staff set‑ups, changes and time schedules for all functions.
• Verify staffing levels for the next day's functions. Adjust schedules accordingly through the addition or cancellation of servers/bartender/housepersons.
• Operate as a banquet server when needed; setting-up, greeting and serving the guest and breaking-down the function.
• Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
• Post all banquet checks at end of day and turn in to Night Audit
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Job description

The Westin Chicago Lombard
70 Yorktown Shopping Ctr
Lombard, IL 60148, USA

Description

JOB OVERVIEW: Supervise banquet staff in the completion of the assigned functions and set-up, as well as oversee the service and break-down functions in a safe manner.
This position requires previous banquet supervisory/leadership experience. Prefer previous hotel experience. This position requires the ability to work flexible shifts to include, weekends and holidays.

ESSENTIAL JOB FUNCTIONS:

• Check server and houseperson banquet event orders to ensure that all information is accurate.
• Check room set-up to see that banquet event order directions are completely followed. Ensure that all public areas are neat and clean.
• Make contact with group representatives. Explain how to make contact if needed throughout the function.
• Communicate all banquet event order changes to catering or convention services office and affected departments.
• Coordinate with banquet staff set‑ups, changes and time schedules for all functions.
• Verify staffing levels for the next day's functions. Adjust schedules accordingly through the addition or cancellation of servers/bartender/housepersons.
• Operate as a banquet server when needed; setting-up, greeting and serving the guest and breaking-down the function.
• Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
• Post all banquet checks at end of day and turn in to Night Audit
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.