Banquet Captain-250 7i

Crescent-Hotels-; Lombard (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

The Westin Chicago Lombard in Lombard, IL seeks a Banquet Supervisor to lead banquet staff, oversee set‑up, service and breakdown, and ensure safety and quality during events.

This role requires prior banquet supervision or hotel experience, flexibility for weekends/holidays, and strong communication to coordinate with catering, convention services, and group representatives.

Qualifications

• Previous banquet supervisory/leadership experience.
• Prefer previous hotel experience.
• Flexible shifts including weekends and holidays.

Responsibilities

• Check banquet event orders for accuracy.
• Ensure room setups follow banquet orders; keep areas neat.
• Coordinate with group representatives and communicate changes.
• Coordinate with banquet staff on set-ups, changes and schedules.
• Verify staffing levels for the next day's functions; adjust as needed.
• Operate as banquet server when required.
• Inspect banquet areas and return equipment after functions.
• Post banquet checks and hand to Night Audit.
• Maintain regular attendance and perform other duties as assigned.

Skills

Banquet leadership

Staff supervision

Communication

Job description

The Westin Chicago Lombard
70 Yorktown Shopping Ctr
Lombard, IL 60148, USA

Description

JOB OVERVIEW: Supervise banquet staff in the completion of the assigned functions and set-up, as well as oversee the service and break-down functions in a safe manner.
This position requires previous banquet supervisory/leadership experience. Prefer previous hotel experience. This position requires the ability to work flexible shifts to include, weekends and holidays.

ESSENTIAL JOB FUNCTIONS:

• Check server and houseperson banquet event orders to ensure that all information is accurate.
• Check room set-up to see that banquet event order directions are completely followed. Ensure that all public areas are neat and clean.
• Make contact with group representatives. Explain how to make contact if needed throughout the function.
• Communicate all banquet event order changes to catering or convention services office and affected departments.
• Coordinate with banquet staff set‑ups, changes and time schedules for all functions.
• Verify staffing levels for the next day's functions. Adjust schedules accordingly through the addition or cancellation of servers/bartender/housepersons.
• Operate as a banquet server when needed; setting-up, greeting and serving the guest and breaking-down the function.
• Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
• Post all banquet checks at end of day and turn in to Night Audit
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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