Banquet Service Pro — Elevate Events & Guest Experience

Avion Hospitality; Clearwater (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Avion Hospitality seeks a Banquet Server to support setup and service for banquet events. You will read event orders, assist guests with a warm, professional demeanor, and ensure timely service in line with brand standards.

The role requires attention to detail, the ability to work under pressure, and compliance with safety and certification requirements. Hospitality experience and strong communication are valued.

Qualifications

• High School diploma or equivalent; hotel-related experience preferred.
• Alcohol Awareness Certification compliant with state regulations.
• Ability to convey information clearly.
• Ability to evaluate options quickly and accurately.
• Ability to work well in stressful situations.
• Active listening and guest satisfaction focus.
• Basic arithmetic and data comprehension.
• Maintain composure under pressure.

Responsibilities

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, including proper uniform and name tag when working.
• Comply with Avion Hospitality standards and regulations to ensure safe and efficient hotel operations.
• Comply with certification requirements applicable for the position (Alcohol Awareness, Food handlers, Safety, etc.).
• Maintain a friendly and warm demeanor at all times.
• Perform preparatory tasks and side work to ensure guests are served promptly.
• Read and be familiar with the Banquet Event Order and menu of the assigned function.
• Serve guests according to hotel standards in a friendly, courteous, and professional manner.
• Respond to guest problems and complaints; refer to management when necessary.
• Be informed of current hotel policies.
• Be familiar with fire exits, extinguisher locations and safety rules.
• Maintain banquet store room neatly stocked with supplies.
• Clear banquet space after functions and restock/return equipment and supplies.
• Employees must be attentive, friendly, helpful and courteous to guests and colleagues.
• Be familiar with the organization of the hotel and function of each department.
• Handle Lost and Found items per standards.
• Perform other tasks as assigned by supervisor or manager.
• Attend meetings as required by management.

Skills

Clear communication

Stress management

Teamwork

Math basics

Education

High School diploma or equivalent

Alcohol Awareness Certification

Job description

Avion Hospitality seeks a Banquet Server to support setup and service for banquet events. You will read event orders, assist guests with a warm, professional demeanor, and ensure timely service in line with brand standards.

The role requires attention to detail, the ability to work under pressure, and compliance with safety and certification requirements. Hospitality experience and strong communication are valued.