Banquet Event Attendant - Guest Service Pro

Avion Hospitality; New Orleans (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

Avion Hospitality is seeking a Banquet Attendant to deliver exceptional service at our banquet events in a fast-paced hospitality environment. You will help set up, serve, and maintain banquet spaces, ensuring guest satisfaction through friendly, professional interactions.

The role requires a high school diploma or equivalent, willingness to obtain Alcohol Awareness Certification, and the ability to work under supervision while handling routine issues independently.

Qualifications

• High School diploma or equivalent; experience in a hotel or related hospitality field preferred.
• Ability to get Alcohol Awareness Certification (must comply with State regulations).
• Ability to perform work under direct supervision and handle basic issues independently.
• Strong organizational skills and clerical abilities.
• Excellent oral communication skills and a customer/client-oriented mindset.
• Ability to work in a fast-paced environment and maintain a professional appearance and demeanor.
• Flexible availability, including holidays and weekends.

Responsibilities

• Clear, clean, and set up banquet areas before, during, and after events to ensure a seamless experience for guests.
• Serve food and beverages to guests in a courteous and efficient manner.
• Maintain cleanliness and organization of banquet spaces, including tables, chairs, and service stations.
• Assist with event setup and breakdown, ensuring all details meet quality standards.
• Approach all guest and employee interactions with friendliness and a service-oriented attitude.
• Follow safety and sanitation standards to uphold hygiene and cleanliness.
• Handle basic guest inquiries and issues, escalating more complex concerns to supervisory staff.

Skills

Oral communication

Organizational skills

Customer-focused mindset

Professional appearance

Clerical abilities

Education

High School diploma or equivalent

Job description

Avion Hospitality is seeking a Banquet Attendant to deliver exceptional service at our banquet events in a fast-paced hospitality environment. You will help set up, serve, and maintain banquet spaces, ensuring guest satisfaction through friendly, professional interactions.

The role requires a high school diploma or equivalent, willingness to obtain Alcohol Awareness Certification, and the ability to work under supervision while handling routine issues independently.