Banquet Server - On-Call

CoralTree Hospitality; St. Louis (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Banquet Server to join their team at a premier hotel in Downtown St. Louis. In this role, you will be the face of hospitality, ensuring guests enjoy a seamless dining experience during banquet functions. Your responsibilities will include setting up tables with precision, serving food and beverages, and maintaining high service standards. If you have a passion for customer service, thrive in a fast-paced environment, and enjoy making guests feel special, this opportunity is perfect for you. Join a team that values genuine care and attention to detail, and be part of creating memorable moments for guests.

Qualifications

• 2 years of customer service experience, preferably in food and beverage.
• Must meet legal age requirement to serve alcohol.

Responsibilities

• Set up assigned tables for banquet functions with attention to detail.
• Provide excellent customer service and attend to guests' needs.

Skills

Customer Service

Attention to Detail

Organization Skills

Multi-tasking

Knowledge of Food and Beverage Service

Education

County-specific Food Handlers Certification

State-specific Alcohol Certification

TIPs Certification

Job description

Overview

With genuine care and consideration of our guests’ expectations, you will be responsible for setting up assigned tables for our banquet functions at Magnolia Tribute Portfolio Hotel in Downtown St. Louis. You will warmly and enthusiastically serve our guests ensuring they have everything they desire including but not limited to alcoholic and non-alcoholic beverages and food orders to guest tables.

Responsibilities

1. Enjoy taking pride in your organization skills and efficient work ethic while completing pre-function side work as designated by the Banquet Captain and/or Banquet Managers.
2. Efficiently and properly perform all service standards to exceed guest and co-associate expectations.
3. Be attentive and proactive as you attend to all needs of the guests during functions and function-related duties.
4. Educate yourself and be familiar with and adhere to all liquor liability laws.
5. Be attentive and follow all details as described on Banquet Event Orders (BEO’s).
6. Express your eye for detail while setting tables to specifications, carrying trays, and providing excellent customer service experience.

Qualifications

1. Experience: Two years’ previous experience providing customer service, preferably in a similar setting with a working knowledge of Food and Beverage service. Must meet the legal age requirement to serve alcohol.
2. Flexible: Must be able to work varied shifts, including weekday evenings, weekends, and holidays.
3. Friendly: Must be able to deliver a fun and friendly environment during each guest exchange.
4. Energetic: Must be able to work within an empowered and fast-paced environment that services the bar and servers within the restaurant.
5. Knowledge: County-specific Food Handlers Certification, State-specific alcohol certification, and/or TIPs certification required.

A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.