Banquet Server - On-Call

Tommy Bahama; St. Louis (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking enthusiastic individuals to join their banquet team. In this role, you will set up tables and serve guests at vibrant events, ensuring a memorable experience. With a focus on exceptional customer service, you'll work in a dynamic environment that values organization and attention to detail. If you thrive in fast-paced settings and enjoy creating enjoyable experiences for guests, this opportunity is perfect for you. Join a team that celebrates flexibility and a friendly atmosphere while contributing to unforgettable occasions.

Qualifications

• Two years of customer service experience, preferably in food and beverage.
• Knowledge of liquor liability laws and food handling certifications.

Responsibilities

• Set up assigned tables for banquet functions with attention to detail.
• Serve guests efficiently, ensuring their needs are met during functions.
• Follow service standards to exceed guest expectations.

Skills

Customer Service

Organization Skills

Attention to Detail

Multi-tasking

Flexibility

Education

County Specific Food Handlers Certification

State Specific Alcohol Certification

TIPs Certification

Job description

Overview

With genuine care and consideration of our guests’ expectations, you will be responsible for setting up assigned tables for our banquet functions at Magnolia Tribute Portfolio Hotel in Downtown St. Louis. You will warmly and enthusiastically serve our guests ensuring they have everything they desire including but not limited to; alcoholic and non-alcoholic beverages and food orders to guest tables.

Responsibilities

1. Enjoy taking pride in your organization skills and efficient work ethic while completing pre function side work as designated by the Banquet Captain and/or Banquet Managers.
2. Efficiently and properly perform all service standards to exceed guest and co-associate expectations.
3. Be attentive and proactive as you attend to all needs of the guests during functions and function related duties.
4. Educate yourself and be familiar with and adhere to all liquor liability laws.
5. Be attentive and follow all details as described on Banquet Event Orders (BEO’s).
6. Express your eye for detail while setting tables to specifications, carry trays, and have excellent customer service experience.

Qualifications

1. Experience: Two years’ previous experience providing customer service preferably in a similar setting with a working knowledge of Food and Beverage service. Must meet the legal age requirement to serve alcohol.
2. Flexible: Must be able to work varied shifts, including Weekday Evenings, weekends, and holidays.
3. Friendly: Must be able to deliver a fun and friendly environment during each guest exchange.
4. Energetic: Must be able to work within an empowered and fast paced environment that services the bar and servers within the restaurant.
5. Knowledge: County Specific Food Handlers Certification, State specific alcohol certification, and/or TIPs certification required.

A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.