Banquet Server | On Call

Omni Hotels & Resorts; Oklahoma City (OK); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a leading hotel in Oklahoma City as an On Call Banquet Server. This role involves ensuring high standards of food and beverage service during events, maintaining presentation, and providing excellent guest service. Ideal candidates will have prior serving experience and strong communication skills, thriving in a fast-paced environment.

Qualifications

• Previous serving and guest service experience required.
• Must have and maintain current TIPS, ServSafe or equivalent alcohol training.

Responsibilities

• Perform all Banquet side work as designated by the Banquet Captain.
• Attend to all needs of the guests during functions.
• Complete banquet consumption sheets as designated.

Skills

Customer Service

Interpersonal Skills

Communication

Multitasking

Education

TIPS Certification

ServSafe Certification

Job description

Location

Come and join our team at this 605-room convention center hotel in the heart of downtown Oklahoma City. Our luxury hotel is located next to the Paycom Center(OKC Thunder), the Oklahoma Convention Center and across the street from the 70-acre Scissortail Park.

The property includes an all-day dining outlet (Seltzer's Modern Diner), an entertainment sports bar (OKC Tap House), specialty restaurant (Bob's Steak & Chop House), coffee shop (Park Grounds) and a retail outlet (RareBird Gift Shop). Additionally, guests can enjoy a Mokara Spa, fitness center and a rooftop pool and bar (CatBird Seat) complete with a fire pit, outdoor lawn and cabanas. The hotel offers 76,000 square feet of meeting and event space inclusive of a 20,000 square foot ballroom, 10,000 square foot ballroom, and a 4,200 square foot outdoor pre-function space that overlooks the park.

Job Description

The Omni Oklahoma City Hotel is seeking a guest-focused On Call Banquet Server to join the team of this upscale hotel. This team member will ensures that all food and beverage service for functions in the banquet department of the hotel are served on time and that all of Omni's professional standards are upheld.

Responsibilities

• Perform all Banquet side work as designated by the Banquet Captain and/or Banquet Managers.
• Efficiently and properly perform all service standards.
• Maintain overall presentation of banquet functions with attention to detail by ensuring that linens and chairs are clean and straight; floors, walls, and windows are clean; light bulbs are not burnt out; centerpieces are fresh (if applicable) and polished; condiments are clean and full according to standards.
• Attend to all needs of the guests during functions and function related duties.
• Report to the Banquet Manager any need for housekeeping and/or repairs of and banquet equipment.
• Must be familiar with and adhere to all liquor liability laws.
• Must attend all designated pre-meal meetings.
• Must follow all details as described on Banquet Event Orders (BEO’s).
• Must be able to set tables to specifications, carry trays, and have excellent customer service experience.
• Complete banquet consumption sheets as designated by the Banquet Captain and Manager.
• Attend department meetings and other company required trainings.
• Complete other duties as assigned by management

Qualifications

• Previous serving and guest service experience required, four-star/four-diamond hotel or resort banquet experience is strongly preferred.
• Must have and maintain current TIPS, ServSafe or equivalent alcohol training
• Must be willing to work a flexible schedule, including weekends, holidays and evenings.
• Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
• Must have excellent interpersonal, oral and written communication skills.
• Ability to multitask and portray a friendly demeanor in a fast-paced environment.
• Must consistently demonstrate a teamwork-oriented and positive attitude

Physical Requirements:

• Must be able to lift up to 50lbs and stand and walk for the duration of a full shift.
• Must be able to walk, push, pull, stoop, bend and lift items of moderate weight (30 lbs).

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCP's Pay Transparency Nondiscrimination policy statementIf you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email [e-mail].