Banquet Server | Elevate Guest Experience & Great Benefits

Hei Hotels Inc.; United States; Remote; USD 30,000 - 31,000; Full time

Benefits offered by this job

Medical and Dental through Anthem Blue

Vision insurance through EyeMed

Vacation, Sick and Holiday programs

Pet insurance through ASPCA

401(k) with matching

YouDecide discounts

Hotel room discount programs

Job summary

HEI Hotels Inc. is seeking an Assist Banquet Manager at San Ramon Marriott to ensure exceptional guest experience during banquet events. You will set up rooms, greet guests, and serve food and beverages with attention to detail and courtesy.

The role emphasizes teamwork, knowledge of service standards, and the ability to work weekends and holidays. Training and advancement opportunities are provided within HEI's portfolio of brands.

Qualifications

• Hotel experience preferred.
• Must have or be able to pass the Food Handlers certification.
• CA RBS certification is a plus.
• Must be a team player and assist coworkers.
• Strong knowledge of food and beverage service standards and etiquette.

Responsibilities

• Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.
• Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet.
• Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Replenish beverages as necessary, and check with guests for overall satisfaction.
• Once banquet is complete, reset banquet room according to Supervisor's specifications to ensure the readiness of the room for the following function.
• Ability to work Friday, Saturday, Sundays, including Holidays.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Skills

Team player

Guest service

Communication skills

Physical stamina

Education

Food Handlers certification

CA RBS certification

Job description

HEI Hotels Inc. is seeking an Assist Banquet Manager at San Ramon Marriott to ensure exceptional guest experience during banquet events. You will set up rooms, greet guests, and serve food and beverages with attention to detail and courtesy.

The role emphasizes teamwork, knowledge of service standards, and the ability to work weekends and holidays. Training and advancement opportunities are provided within HEI's portfolio of brands.