Banquet Server: Create Memorable Guest Experiences

Hei Hotels Inc.; Savannah, Northern (GA, KY); Hybrid; USD 17,000 - 28,000; Full time

Benefits offered by this job

Health and wellness packages

Travel benefits

Product and service discounts

401(k) with matching funds

DailyPay earnings access

Job summary

HEI Hotels & Resorts, at The Kimpton Brice Hotel in Savannah, GA, seeks a Banquet Server to assist with banquet events and ensure outstanding guest experiences. You will set up rooms, greet guests, serve food and beverages, and maintain service standards throughout functions.

Responsibilities include attending pre-event roll calls, coordinating with supervisors, refreshing stations, handling alcohol service per regulations, and resetting spaces for subsequent events.

Qualifications

• Hotel experience preferred.
• Must be a team player and help coworkers.
• Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings and serviceware.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
• Ability to remember, recite and promote the variety of menu items.
• Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
• Ability to operate beverage equipment.
• Ability to stand for long periods of time with or without reasonable accommodation.
• Effective verbal and written communication skills.

Responsibilities

• Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.
• Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet.
• Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Replenish beverages as necessary, and check with guests for overall satisfaction.
• Once banquet is complete, reset banquet room according to Supervisor's specifications to ensure the readiness of the room for the following function.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Skills

Hotel experience

Team player

Food & beverage knowledge

Table settings

Menu knowledge

Lift up to 30 lbs

Beverage equipment

Stand for long periods

Communication skills

Job description

HEI Hotels & Resorts, at The Kimpton Brice Hotel in Savannah, GA, seeks a Banquet Server to assist with banquet events and ensure outstanding guest experiences. You will set up rooms, greet guests, serve food and beverages, and maintain service standards throughout functions.

Responsibilities include attending pre-event roll calls, coordinating with supervisors, refreshing stations, handling alcohol service per regulations, and resetting spaces for subsequent events.