Banquet Server

Concord Hospitality Enterprises; Raleigh (NC); On-site; Full time

Job summary

A leading hospitality company is hiring Banquet Servers in Raleigh, NC. The role involves providing exceptional service during events, ensuring guest satisfaction, and working as part of a dedicated team. Full-time associates enjoy competitive wages and benefits, including medical and tuition assistance. Join Concord Hospitality to grow in a supportive environment focused on quality and teamwork.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K

Tuition Assistance

Discounted Hotel Rates

Qualifications

• Preferred experience in hospitality or customer service roles.
• Ability to work weekends and holidays.

Responsibilities

• Provide exceptional guest service to all customers.
• Greet guests and attend to their needs during events.
• Set up, execute, and clean up after events.

Skills

Customer Service

Teamwork

Job description

Description

We are hiring Banquet Servers! Starting Rate: $15.00 per hour

We are looking for passionate individuals who enjoy serving others! Our hotel hosts events such as receptions, meetings, trainings, and reunions, providing excellent exposure for our venue. It's our goal to shine and attract more business through exceptional service. To achieve this, we need a team focused on teamwork, quality, service, and timeliness.

Responsibilities:

1. Provide exceptional guest service to all customers.
2. Greet guests and attend to their needs during events.
3. Communicate effectively with guests about menu options.
4. Deliver food and beverages from staging areas to guests.
5. Assist fellow servers during peak times with food delivery and guest requests.
6. Learn and practice buffet, plated, and reception-style meal services (training provided) to RCGR standards.
7. Anticipate guest needs and monitor their dining experience to ensure satisfaction.
8. Set up, execute, and clean up after events.
9. Perform side work in preparation for upcoming events.

Benefits (Full-Time Associates Only):

We offer competitive wages. Full-time associates are eligible for a comprehensive benefits package, including medical, dental, and vision plans, life insurance, short and long-term disability options, 401K, tuition assistance, discounted hotel rates at Concord-managed properties, along with training, development, and career growth opportunities.

Why Concord?

Concord Hospitality invests in its associates through training and development at all levels, fostering a culture of “Associate First.” We support personal growth within and outside the workplace. Our associates are the foundation of our success, and we celebrate their dedication and excellence. We value work-life balance, diversity, and our commitment to providing exceptional customer service and quality accommodations. Our company is built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN! Our national cheer — “We Are Concord!” — reflects our vibrant culture and commitment to being a great place to work for all.

Qualifications

Starting Pay: $15.00 per hour

Experience

• Preferred: Experience in hospitality or customer service roles.
• Required: Ability to work weekends and holidays.
• Required: Courteous, respectful, punctual, reliable, and flexible with scheduling.

Equal Opportunity Employer

This employer is committed to informing all applicants of their rights under federal employment laws. For more information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality