Banquet Server-The Westin Raleigh-Durham Airport

CMC Hotels; Raleigh (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in hospitality is seeking a Banquet Server to join their dynamic team. This role offers a chance to grow within a supportive environment, where your contributions are valued. As a Banquet Server, you'll be responsible for setting up and serving at events, ensuring guest satisfaction, and maintaining high standards of service. This position is perfect for individuals who thrive in fast-paced settings and enjoy engaging with guests. With a range of benefits and opportunities for growth, this is an exciting chance to advance your career in the hospitality sector.

Benefits

Paid Vacation

Holiday Pay

401(k)

Hotel Discounts

Qualifications

• Previous waitstaff experience is essential for this role.
• Knowledge of catering practices preferred for effective service.

Responsibilities

• Set up and maintain food and beverage displays according to event orders.
• Attend to guest needs and ensure satisfaction throughout the event.
• Comply with all liquor regulations and hotel policies.

Skills

Waitstaff Experience

Teamwork

Customer Service

Catering Knowledge

Flexibility

Education

High School Diploma or GED

Tools

ServSafe Certification

Job description

Banquet Server - The Westin Raleigh-Durham Airport

Are you looking for a company you can "GROW" with? Look no further—CMC Hotels offers this opportunity. We believe in growing people; our associates are the heart of our organization. The growth and success of our portfolio will be driven by our team members who will be recognized, grow, and succeed with us.

We offer our associates a range of benefits, based on eligibility, including:

• Competitive wages based on experience
• Paid vacation
• Holiday pay
• 401(k)
• Hotel discounts

Responsibilities

1. Wear the approved uniform at all times while working, including a nametag.
2. Follow posted schedules and hotel time and attendance policies.
3. Read and understand Banquet-Event-Orders (BEOs).
4. Set up linen, china, glassware, silverware for each function according to BEO.
5. Set up, maintain, inventory, and break down beverage breaks and food buffets/displays.
6. Be knowledgeable of menu items, ingredients, preparation methods, and garnishes.
7. Transport food and beverage items to guest tables promptly to ensure quality.
8. Replenish guest beverages as needed and inquire about guest satisfaction.
9. Attend to guest needs, circulate the room, and respond politely to requests.
10. Remove dishes promptly as guests finish meals or at the end of service.
11. Comply with all liquor regulations regarding minors and intoxicated guests.
12. Complete assigned tasks such as refilling condiments and cleaning/storing equipment.
13. Assist with inventory, food storage, and closeout tasks post-event.
14. Address guest complaints and requests, reporting issues to a supervisor.
15. Ensure adherence to quality standards and brand expectations.
16. Perform any additional duties assigned by hotel management.

Minimum Requirements

1. Previous waitstaff experience required.
2. High school diploma or GED required.
3. Knowledge of catering practices preferred.
4. Ability to work quickly and as part of a team in a fast-paced environment.
5. Clean background check and reliable transportation required.
6. Flexible availability including nights, weekends, and holidays.
7. Ability to stand/walk for at least 8 hours.
8. Ability to lift and carry up to 50 lbs.
9. Friendly, outgoing personality willing to engage with guests.
10. ServSafe certification is a plus.