On-Call Banquet Server — Hotel Discounts & Guest Service

StepStone Hospitality; Needham (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

StepStone Hospitality is seeking on-call Banquet Servers at the Sheraton Needham Hotel to deliver exceptional guest service during events and banquets. The role requires reading BEOs, coordinating with kitchen and service staff, and maintaining high standards of presentation and sanitation.

Flexibility to work evenings and weekends for hotel events is essential, with the ability to lift up to 50 lbs and stand for long periods. Training provided, equal opportunity employer.

Qualifications

• Experience in banquet or hotel service preferred.
• Ability to stand long periods and lift up to 50 lbs.
• Knowledge of service etiquette and safety standards.

Responsibilities

• Maintain quality guest service and comfort during events.
• Read and interpret BEOs and menus for service flow.
• Serve items with appropriate china, glassware, silverware, and garnishes.
• Assist other servers and housepersons as needed.
• Relay guest feedback to management promptly.
• Maintain health and sanitation standards and safe serve practices.

Skills

Guest service

Teamwork

Flexibility

Reading BEOs

Job description

StepStone Hospitality is seeking on-call Banquet Servers at the Sheraton Needham Hotel to deliver exceptional guest service during events and banquets. The role requires reading BEOs, coordinating with kitchen and service staff, and maintaining high standards of presentation and sanitation.

Flexibility to work evenings and weekends for hotel events is essential, with the ability to lift up to 50 lbs and stand for long periods. Training provided, equal opportunity employer.