Banquet Operations Lead - Dynamic Event Services

Riverside Convention Center; Riverside (CA); On-site; USD 73,000 - 76,000; Full time

Job summary

Raincross Hospitality Management Corporation | Riverside Convention Center in Riverside, CA is seeking a hands-on Banquet Manager to lead setup, service and breakdown for events. You will report to the Director of Banquets and guide staff on the floor, ensuring tasks are completed on time and to standard.

This role emphasizes clear communication, accountability, and a positive work environment while coordinating with Convention Services and the Executive Chef to deliver memorable events.

Qualifications

• Three years of progressive banquet operations or related experience.
• Previous supervisory experience with ability to direct staff and manage performance.
• Strong knowledge of banquet operations, food and beverage service and bar service.
• Clear communication, strong organizational skills and ability to make decisions under pressure.
• High school diploma or equivalent and proficiency with Windows-based computer systems.
• Ability to communicate effectively in English; Spanish is a plus.
• Ability to meet applicable food handler and alcohol service certification requirements.

Responsibilities

• Direct banquet staff, assign responsibilities and ensure work is completed correctly and on time.
• Keep employees focused and productive, addressing missed assignments and service concerns promptly.
• Train, coach and hold employees accountable for performance, teamwork and service standards.
• Oversee event setup, food and beverage service and breakdown.
• Review BEOs, attend planning meetings and lead pre-event staff meetings.
• Coordinate event details and timing with Convention Services, the Executive Chef and other departments.
• Assist with hiring, performance evaluations and corrective action.
• Review and approve employee timecards.
• Oversee bar service, beverage controls and banquet supply inventory.
• Resolve guest concerns and maintain food safety, sanitation and workplace safety standards.

Skills

Staff supervision

Banquet operations

Food & beverage service

Communication skills

Decision making under pressure

English proficiency

Education

High school diploma or equivalent

Tools

Windows-based systems

Job description

Raincross Hospitality Management Corporation | Riverside Convention Center in Riverside, CA is seeking a hands-on Banquet Manager to lead setup, service and breakdown for events. You will report to the Director of Banquets and guide staff on the floor, ensuring tasks are completed on time and to standard.

This role emphasizes clear communication, accountability, and a positive work environment while coordinating with Convention Services and the Executive Chef to deliver memorable events.