Banquet Operations Lead - Events & Guest Service

Morongo Casino Resort & Spa; Cabazon (CA); On-site; USD 52,000 - 66,000; Full time

Job summary

Morongo Casino Resort & Spa in Cabazon, California seeks a Banquet Supervisor to oversee daily operations of the Banquets Department, ensuring exceptional guest service and flawless event execution. You will supervise banquet staff, coordinate staffing, and partner with culinary, sales, and other departments to support events.

This role requires strong leadership, banquet knowledge, and excellent communication, with prior lead experience in high-volume venues.

Qualifications

• Minimum of a high school diploma or equivalent.
• Associate degree or coursework in Hospitality Management preferred.
• At least 3 years in banquet or catering service with 1 year leading a team.

Responsibilities

• Oversee all banquet operations before, during, and after events.
• Ensure services meet Morongo standards and guest expectations.
• Coordinate with Sales, Culinary, and other departments to support events.
• Maintain safety, sanitation, and proper staffing levels.

Skills

Leadership

Organization

Communication

Banquet operations

Problem-solving

Guest service

Microsoft Office

POS systems

Education

High school diploma or equivalent

Associate's degree in Hospitality or related field

Tools

Microsoft Office

Banquet management software

POS systems

Job description

Morongo Casino Resort & Spa in Cabazon, California seeks a Banquet Supervisor to oversee daily operations of the Banquets Department, ensuring exceptional guest service and flawless event execution. You will supervise banquet staff, coordinate staffing, and partner with culinary, sales, and other departments to support events.

This role requires strong leadership, banquet knowledge, and excellent communication, with prior lead experience in high-volume venues.