Banquet Manager

White Lodging; Indianapolis (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Parental Leave

DailyPay

Referral Bonuses

PTO with rollover

Tuition Reimbursement

Job summary

White Lodging seeks an experienced events operations leader to collaborate with sales and culinary teams to execute high‑end events. You will plan layouts, coordinate staffing, and supervise service from start to finish, ensuring guest satisfaction and flawless execution of meals and beverage service.

Ideal candidates bring strong leadership, organizational skills, and a deep understanding of hotel operations, including A/V and F&B, with a proactive mindset to anticipate guest and event needs.

Qualifications

• Strong leadership and coaching skills to guide a team.
• Excellent organizational and problem-solving abilities focused on guest satisfaction.
• Knowledge of hotel operations including A/V, F&B outlets, culinary, engineering, and sales.
• Excellent verbal and written communication to build trust with guests and staff.
• Proactive mindset to anticipate guest and event needs.
• Understanding of end-to-end event planning processes.

Responsibilities

• Collaborate with the sales team and head chef to deliver events that exceed guest expectations.
• Plan event layouts, oversee venue setup, and arrange tables, linens, centerpieces, etc.
• Coordinate staffing needs and create work schedules for banquet servers and event staff.
• Oversee smooth execution of meals and beverages from seating to clearing.
• Manage liquor and soft drink availability and ensure compliance with service regulations.
• Lead and mentor staff to drive operational excellence.

Skills

Leadership

Coaching

Organization

Guest relations

Communication

Proactive planning

Event planning

Tools

A/V knowledge

F&B operations

Job description

Description

Summary: White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities

What You’ll Do

• Collaborate with the sales team and head chef to deliver exceptional events that exceed guest expectations.
• Plan event layouts, oversee venue setup, and ensure all event elements - tables, linens, centerpieces, and more - are perfectly arranged.
• Coordinate staffing needs, preparing work schedules for banquet servers and event staff.
• Oversee the smooth execution of meals and beverages, ensuring seamless service from seating to table clearing.
• Manage liquor and soft drink availability when required and maintain compliance with service regulations.
• Act as a leader and mentor, coaching and training team members to ensure operational excellence.

What You’ll Bring

• Strong leadership, motivational, and coaching skills to inspire your team.
• Exceptional organizational and problem-solving abilities with a focus on guest satisfaction.
• In-depth knowledge of hotel operations, including A/V, F&B outlets, culinary, engineering, and sales.
• Excellent communication skills, both verbal and written, with the ability to build trust and rapport with guests and team members.
• A proactive mindset with foresight to anticipate guest and event needs.
• A comprehensive understanding of event planning processes from start to finish.

Other information

What You Can Look Forward To

• Medical, Dental, and Vision Insurance starting on Day 1
• Paid Parental Leave
• DailyPay available
• Affordable Medical Insurance with free wellness care
• Unlimited Referral Bonuses
• Vacation and Paid Time Off (PTO) with rollover
• Tuition Reimbursement

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.