Banquet Captain

White Lodging; West Lafayette (IN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

Paid PTO with rollover

Paid Parental Leave

Wellness tools

401(k) with company match

Tuition reimbursement

Discounts on hotel rooms & travel

Job summary

White Lodging is seeking a Banquet Supervisor to support the Banquet Manager in owning and executing events, ensuring flawless service and seamless operations across meetings and banquets.

The role requires supervisory experience in a hotel setting, strong English communication, and a proactive approach to managing events, records, and guest interactions. This position offers room for growth within a dynamic hospitality environment.

Qualifications

• 3+ years banquet experience, preferably at a four-diamond property.
• 1+ year supervisory experience in a hotel setting.
• Eligible to serve alcoholic beverages under state law.
• Knowledge of various food-service styles.
• Excellent computer skills to maintain administrative tasks.

Responsibilities

• Own an event from planning through tear down and post-event stages.
• Keep the department clean and organized at all times.
• Promote effective departmental and hotel communication.
• Maintain confidential guest and associate information.
• Forecasting, scheduling and payroll procedures knowledge.
• Attend or lead meetings as prescribed by the Banquet Manager.
• Maintain up-to-date information on Event Orders.
• Assist in copying, posting and distributing Dailies.
• Delegate duties to staff with coaching and feedback.
• Stay current on trends to provide updated products and services.

Skills

Customer service

English communication

Computer skills

Attention to detail

Tools

Accounts receivable systems

Job description

Description

Summary: This is a highly visible and key supervisory role responsible for assisting the Banquet Manager in the successful ownership and operational execution of Banquet and Meeting functions and duties.

What You'll Do

• To take complete ownership and accountability of an event from the planning and preparation phases, through to the successful execution and tear down of the event and on to the post-con stages.
• To keep the entire department clean & organized at all times.
• To promote and support effective departmental and hotel communication.
• To promote, and maintain effective, confidential, secure record keeping, as well as associate and guest info.
• Maintain complete knowledge of proper forecasting and scheduling as well as complete, accurate and timely payroll procedures.
• Maintain complete working knowledge of: CI and accounts receivable systems and procedures; scheduled in-house group names and information; order of service and traffic flow in an event area; correct use and maintenance of equipment; all departmental standards and service procedures; prices of specified selections of cash functions.
• Attends, participates or leads all meetings as prescribed by the Banquet Manager.
• Maintains accurate, up to date information on the Event Orders.
• Assists in the copying, posting and distributing of "Dailies."
• Delegates specific primary duties and side duties to respective staff members and follows up with coaching, praise or guidance.
• Stays abreast of current trends in order to provide the most up to date products and services.

What You'll Bring

• An understanding that excellence is the expectation
• 3 or more years of previous banquet experience, preferably in a four-diamond property
• 1 or more years of supervisory experience in a hotel setting
• Eligible to serve alcoholic beverages based on state law
• Knowledge of various food-service styles
• Excellent computer skills to maintain the administrative tasks
• Ability to satisfactorily communicate in English with Guests, Management, Staff and co-workers to their understanding

Other information

• Day 1 Medical, Dental and Vision insurance
• Vacation/Paid Time Off (PTO) with rollover
• Paid Parental Leave
• Complimentary wellness tools
• Unlimited referral bonuses
• 401(k) with company match
• Hostcare Resources healthcare concierge
• Leadership development
• Tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.