Banquet Captain

White Lodging Services, Inc.; West Lafayette (IN); Sur place; USD 48 000 - 64 000; Plein temps

Avantages offerts par ce poste

Day 1 Medical, Dental and Vision

Vacation/PTO with rollover

Paid Parental Leave

Complimentary wellness tools

Unlimited referral bonuses

401(k) with company match

Hostcare Resources healthcare concierg

Leadership development

Tuition reimbursement

Discounts on hotel rooms, dining, and

Résumé du poste

White Lodging Services, Inc. is seeking a Banquet Supervisor to assist the Banquet Manager by owning events from planning through execution and tear down, ensuring flawless service and guest satisfaction.

You will keep the department organized, foster strong communication with guests and colleagues, manage records and scheduling, and coach staff to deliver high-quality events in a fast-paced hotel setting.

Qualifications

• 3+ years of banquet experience, preferably at a four-diamond property.
• 1+ years supervisory experience in a hotel setting.
• Authorized to serve alcohol according to state law.
• Knowledge of various food-service styles.
• Strong computer skills for administrative tasks.
• Clear English communication with guests and staff.

Responsabilités

• Own an event from planning to execution and teardown.
• Keep the department clean and organized.
• Promote departmental and hotel communication.
• Maintain confidential records of associates and guests.
• Know forecasting, scheduling, and payroll procedures.
• Participate in meetings and manage Event Orders.
• Lead in posting and distributing daily briefs.
• Delegate duties and coach staff as needed.
• Stay updated on trends to offer current products and services.

Connaissances

Banquet experience

Supervisory experience

Alcohol service eligibility

Food-service knowledge

Computer skills

English communication

Description du poste

Description

Summary:

This is a highly visible and key supervisory role responsible for assisting the Banquet Manager in the successful ownership and operational execution of Banquet and Meeting functions and duties.

Responsibilities:

WHAT YOU'LL DO

• To take complete ownership and accountability of an event from the planning and preparation phases, through to the successful execution and tear down of the event and on to the post-con stages.
• To keep the entire department clean & organized at all times.
• To promote and support effective departmental and hotel communication.
• To promote, and maintain effective, confidential, secure record keeping, as well as associate and guest info.
• Maintain complete knowledge of proper forecasting and scheduling as well as complete, accurate and timely payroll procedures.
• Maintain complete working knowledge of: CI and accounts receivable systems and procedures; scheduled in-house group names and information; order of service and traffic flow in an event area; correct use and maintenance of equipment; all departmental standards and service procedures; prices of specified selections of cash functions.
• Attends, participates or leads all meetings as prescribed by the Banquet Manager.
• Maintains accurate, up to date information on the Event Orders.
• Assists in the copying, posting and distributing of "Dailies".
• Delegates specific primary duties and side duties to respective staff members and follows up with coaching, praise or guidance.
• Stays abreast of current trends in order to provide the most up to date products and services.

WHAT YOU'LL BRING

• An understanding that excellence is the expectation
• 3 or more years of previous banquet experience, preferably in a four-diamond property
• 1 or more years of supervisory experience in a hotel setting
• Eligible to serve alcoholic beverages based on state law
• Knowledge of various food-service styles
• Excellent computer skills to maintain the administrative tasks
• Ability to satisfactorily communicate in English with Guests, Management, Staff and co-workers to their understanding

Other information:

• Day 1 Medical, Dental and Vision insurance
• Vacation/Paid Time Off (PTO) with rollover
• Paid Parental Leave
• Complimentary wellness tools
• Unlimited referral bonuses
• 401(k) with company match
• Hostcare Resources healthcare concierge
• Leadership development
• Tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.