Banquet Lead: Seamless Event Mastery

Appone; Tucson (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

HM Alpha Hotels & Resorts is seeking a Banquet Captain for the Westin La Paloma Resort and Spa in Tucson, AZ. You will coordinate banquet service, supervise staff, and ensure flawless event delivery with attention to detail and brand standards.

With a minimum of 6 months in banquets or catering, you will lead setup, seating, and service plans, greet guests, manage pacing, and uphold safety and financial controls. A TIPS and Food Safety certification are required to join our team.

Qualifications

• Minimum 6 months of experience in banquets, catering, or food services.
• TIPS certification and Food Safety certification required.

Responsibilities

• Assess banquet schedules and arrange additional staffing as needed to ensure efficient operations and service.
• Lead banquet setup, including table arrangements, seating, and décor, to create a welcoming atmosphere.
• Develop and execute organized service plans, ensuring timely, professional, and courteous delivery of each course.
• Supervise, schedule, and train banquet staff to maintain service readiness and smooth event execution.
• Greet guests, anticipate their needs, and oversee seamless meal pacing and transitions throughout the event.
• Support daily banquet operations by assisting with event setup, service, and overall execution.
• Monitor banquet checks to ensure accuracy, financial accountability, and compliance with company policies.
• Track, maintain, and properly store banquet equipment to ensure inventory control and equipment readiness.
• Follow security, safety, emergency, and energy-efficiency procedures to protect guests, staff, and company resources.
• Serve as Banquet Manager when needed, overseeing departmental operations
• Other duties as assigned.

Skills

Leadership

Team management

Guest service

Organizational skills

Communication

Budget awareness

Education

High school diploma

Hospitality coursework

Job description

HM Alpha Hotels & Resorts is seeking a Banquet Captain for the Westin La Paloma Resort and Spa in Tucson, AZ. You will coordinate banquet service, supervise staff, and ensure flawless event delivery with attention to detail and brand standards.

With a minimum of 6 months in banquets or catering, you will lead setup, seating, and service plans, greet guests, manage pacing, and uphold safety and financial controls. A TIPS and Food Safety certification are required to join our team.