Banquet & In-Room Dining Manager

Marriott-International; Minneapolis (MN); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Discounted parking

Metro cards

Associate events

Hotel discounts

Job summary

HEI Hotels and Resorts in downtown Minneapolis is seeking a Banquet Manager to supervise daily banquet operations and In-Room Dining, ensuring exceptional service, quality control, and compliance with brand standards.

You will lead captains, servers, and support staff, participate in budgeting and payroll, and coach team members to deliver memorable events while maintaining safety and regulatory requirements.

Qualifications

• More than two years of post-high school education.
• Experience in a related position with this company or other organizations for one to two years.
• Knowledge of HEI banquet/catering food and beverage services, policies, or operations.
• Leadership skills to motivate and develop staff and to ensure goal achievement.
• Ability to set priorities, plan, organize, and delegate.
• Effective verbal and written communication skills.

Responsibilities

• Supervise and direct the Banquet associates including captains, servers, lead housemen, and housemen.
• Oversee end-to-end In-Room Dining operations with timely delivery and quality control.
• Interview, hire recommendations, schedule, train, develop, coach, counsel, resolve problems, and conduct performance reviews.
• Monitor maintenance/sanitation of Banquet areas and equipment to protect assets and ensure quality service.
• Calculate and review Banquet checks and obtain customer signature for payment.
• Assist with budgeting and payroll as appropriate.

Education

Post-high school education

Tools

Computer equipment

Job description

HEI Hotels and Resorts in downtown Minneapolis is seeking a Banquet Manager to supervise daily banquet operations and In-Room Dining, ensuring exceptional service, quality control, and compliance with brand standards.

You will lead captains, servers, and support staff, participate in budgeting and payroll, and coach team members to deliver memorable events while maintaining safety and regulatory requirements.