Food & Beverage Manager

Marriott-International; Minneapolis (MN); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Discounted parking

Metro cards

Associate events

Hotel discounts

Job summary

HEI Hotels and Resorts in downtown Minneapolis is seeking a Banquet Manager to supervise daily banquet operations and In-Room Dining, ensuring exceptional service, quality control, and compliance with brand standards.

You will lead captains, servers, and support staff, participate in budgeting and payroll, and coach team members to deliver memorable events while maintaining safety and regulatory requirements.

Qualifications

• More than two years of post-high school education.
• Experience in a related position with this company or other organizations for one to two years.
• Knowledge of HEI banquet/catering food and beverage services, policies, or operations.
• Leadership skills to motivate and develop staff and to ensure goal achievement.
• Ability to set priorities, plan, organize, and delegate.
• Effective verbal and written communication skills.

Responsibilities

• Supervise and direct the Banquet associates including captains, servers, lead housemen, and housemen.
• Oversee end-to-end In-Room Dining operations with timely delivery and quality control.
• Interview, hire recommendations, schedule, train, develop, coach, counsel, resolve problems, and conduct performance reviews.
• Monitor maintenance/sanitation of Banquet areas and equipment to protect assets and ensure quality service.
• Calculate and review Banquet checks and obtain customer signature for payment.
• Assist with budgeting and payroll as appropriate.

Education

Post-high school education

Tools

Computer equipment

Job description

About UsLocated in the heart of bustling downtown Minneapolis, the Westin makes its home in the iconic Farmers & Mechanics Bank building, which is on the National Registrar of Historic Buildings. Built in the Streamline style of the late Art Deco period, the Westin features the original 34ft. vaulted bank lobby, marble staircase, grandiose chandeliers, and wooden reliefs each representing the leading industries in Minnesota during the mid-20thcentury. A seamless integration of contemporary convenience and historic significance, our 214 guest rooms boast an intriguing combination of sophistication and rejuvenation. As a company we offer associates a wide array of benefits including medical, dental, vision, and 401K. As a property, our fringe benefits include discounted parking passes and Metro Cards, company sponsored associate events, and access to incredible hotel discounts worldwide. Apply today learn more about joining our Westin family!Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!We value U.S. military experience and invite all qualified military candidates to apply.CompensationSalary Range: $60,000.00 - $70,000.00 AnnuallyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? NoOverviewSupervise the daily operations of the Banquet area to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures. Banquet Manager is responsible for the daily operations of the Banquet area. May be involved in the budgeting process and monitoring of daily revenues and payroll expenses.Essential Duties and ResponsibilitiesSupervise and direct the Banquet associates including captains, servers, lead housemen, and housemen.Oversee end-to-end In-Room Dining operations, ensuring efficient order fulfillment, timely delivery, quality control, and compliance with brand and health standards.Interview, recommend hiring, schedule, train, develop, empower, coach and counsel, resolve problems, provide open communication, recommend and conduct performance and salary reviews, recommend discipline and termination, as appropriate.Supervise the daily operations of the Banquet area and In-Room Dining (order and maintain supplies, review set-up and food and beverage preparation and service) to ensure compliance with LSOPs and SOPs, Banquet Event Orders, safety regulations and procedures and to ensure an optimal level of service, quality, and hospitality.Calculate and review the Banquet checks ensuring accuracy and present the check to the customer for signature to ensure payment.Calculate and prepare the daily service charges and payroll ensuring accurate, prompt reporting to the Accounting Department.Monitor and control the maintenance/sanitation of the Banquet areas and equipment to protect the assets and ensure quality service.Comply with attendance rules and be available to work on a regular basis.Perform any other job-related duties as assigned.Qualifications and SkillsMore than two years of post-high school education.Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).Hotel experience preferred.Requires working knowledge of HEI banquet/catering food and beverage services, policies, or operations.Knowledge of computer equipment.Ability to compile facts and figures in accordance with established procedures.Must be willing to “pitch-in” and help co-workers with their job duties and be a team player with or without reasonable accommodation.Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.Leadership skills to motivate and develop staff and to ensure accomplishment of goals.Able to set priorities, plan, organize, and delegate.Ability to work effectively under time constraints and deadlines.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.