Banquet Houseman

Cloudland At Mclemore Resort Lookout Mountain, Curio By Hilton; Rising Fawn (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Salary

Daily Pay!

Team Member Hotel Discount Program

Uniforms Provided for most positions

Health, Dental, Vision, Life Insurance

Job summary

Cloudland at McLemore Resort, operated by Valor Hospitality Partners, is seeking a banquet server to prepare and service events in a high-standard hotel setting. You will set up rooms, buffets, and tables according to BEOs, assist serving staff, and maintain safe, tidy storerooms while delivering excellent customer service.

The ideal candidate has hotel banquet experience and is comfortable with AV equipment, teamwork, and energy-efficient operation.

Qualifications

• High school education or equivalent experience required.
• Six months hotel or convention center banquet food/beverage services experience preferred.
• Strong communication and guest-service skills are essential.

Responsibilities

• Check server’s and house person’s BEOs to ensure information accuracy.
• Set rooms, buffets, and tables according to BEO specifications.
• Ensure storerooms are clean, organized and secured.
• Assist in equipment inventory and attend regular training.
• Organize banquet hall for safe, productive operations and energy conservation.
• Support servers during service and communicate any issues to Banquet Manager.

Skills

High school education

Banquet operations

Guest service

Communication

Safety compliance

Education

High school diploma or equivalent

Tools

AV equipment operations

Job description

COMPANY OVERVIEWAt Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.POSITION PROFILEProperly set, clean and maintain all function rooms, service corridors, storerooms and public function areas in a safe, accident-free manner. Provide excellent customer service and work closely with guests, Sales, and the Food and Beverage departments.ESSENTIAL RESPONSIBILTIESCheck server’s and house person’s BEOs to ensure that all information is accurate.Set rooms, buffets, and tables according to BEO specifications and Supervisor instructions. Check electrical hook-ups for proper working order and tape down all exposed cords for equipment in use.Perform all guest contact activities or guest request with a cordial, efficient and professional manner while maintaining a commitment to excellence.Ensure that all storerooms are clean, organized and secured. Assist in equipment inventory as scheduled. Attend staff set- up and technical training on a regular basis.Organize Banquet hall to ensure a productive, safe and energy conserving work environment. Ensure proper maintenance (cleaning and repair) of all equipmentEnsure that all unused rooms are set to department’s standards.Constantly communicate all concerns to Banquet ManagerAssist the servers during service by responding to their requests; notify supervisor immediately of any difficulties.Maintain a cooperative, team-like attitude in working with supervisors and fellow associates in all departments.Enforce all safety and sanitation procedures including safety guidelines and OSHA requirements.REQUIRED KNOWLEDGE, SKILLS, AND ABILITIESHigh school education or equivalent experienceSix months hotel or convention center -banquet food/beverage services environment.Experience and knowledge in all facets of banquet operations, convention services setup and a good understanding of AV equipment operations preferred.Communicate information and hotel services to management, staff and guests.PHYSICAL DEMANDSAble to lift, push, carry 20 - 40 lbs.Stand continuously for long periods of time.Lift, pull, push, bend, and move items to support the hotel and outletsBENEFITS PACKAGECompetitive SalaryDaily Pay!Team Member Hotel Discount ProgramUniforms Provided for most positionsBenefits - Health, Dental, Vision, Life Insurance, and other supplemental optionsPaid PTO401k with employer matchFood and Beverage DiscountsTuition ReimbursementIf you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for natural beauty and the resort life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes Cloudland at McLemore Resort a one-of-a-kind in experience in the Southeast!