Server Assistant - Croft

Cloudland At Mclemore Resort Lookout Mountain, Curio By Hilton; Rising Fawn (GA); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Competitive Salary

Daily Pay!

Team Member Hotel Discount Program

Uniforms Provided for most positions

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Job summary

Valor Hospitality is seeking a restaurant server to ensure guests have an enjoyable dining experience by delivering prompt and courteous food and beverage services. You will clean and reset tables, memorize menu items, maintain cleanliness, and participate in pre-meal meetings to stay informed about products and services.

Ideal candidates have high school education, 3–6 months in food/beverage service, and strong communication.

Qualifications

• High school education or equivalent experience.
• Three - Six months experience in a food/beverage services environment or establishment.
• Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
• Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
• Communicate information and hotel services to management, staff and guests.

Responsibilities

• Ensure tables are cleaned and set in a timely manner to effectively serve our guests.
• Memorize menu items, recipes and daily specials to answer questions and make recommendations.
• Maintain cleanliness standards in restaurant, wait-station, and kitchen service area.
• Attend all pre-meal and departmental meetings in person to enhance communications and gain knowledge of products, service and facility.
• Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information to provide quality customer service.
• Present a clean and professional appearance at all times.
• Maintain a friendly, cheerful and courteous demeanor always.
• Perform other duties as assigned, requested or deemed necessary by management.

Skills

Communication

Customer service

Manual dexterity

Teamwork

Education

High school diploma or equivalent

Job description

COMPANY OVERVIEWAt Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.POSITION PROFILEEnsure that guests have an enjoyable dining experience by providing prompt and courteous food and beverage services to restaurant customers.ESSENTIAL RESPONSIBILTIESEnsure tables are cleaned and set in a timely manner to effectively serve our guests, maintaining table settings by removing finished courses, clearing ang organizing dirty dishes, glasses and silverware and maintaining a clean and sanitary bussing station.Complete all restocking and cleaning duties as instructed.Memorize menu items, recipes and daily specials in order to answer questions and make recommendation to customers.Maintain cleanliness standards in restaurant, wait- station, and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.Attend all pre-meal and departmental meetings in person to enhance communications and gain knowledge of products, service and facility.Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information to provide quality customer service.Present a clean and professional appearance at all times.Maintain a friendly, cheerful and courteous demeanor always. Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.Perform other duties as assigned, requested or deemed necessary by management.REQUIRED KNOWLEDGE, SKILLS, AND ABILITIESHigh school education or equivalent experience.Three - Six months experience in a food/beverage services environment or establishmenMust have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.Communicate information and hotel services to management, staff and guests.PHYSICAL DEMANDSAble to lift, push, carry 20 - 40 lbs.Stand continuously for long periods of time.Lift, pull, push, bend, and move items to support the hotel and outletsBENEFITS PACKAGECompetitive SalaryDaily Pay!Team Member Hotel Discount ProgramUniforms Provided for most positionsBenefits - Health, Dental, Vision, Life Insurance, and other supplemental optionsPaid PTO401k with employer matchFood and Beverage DiscountsTuition ReimbursementIf you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for natural beauty and the resort life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes Cloudland at McLemore Resort a one-of-a-kind in experience in the Southeast!