Room Attendant

Cloudland At Mclemore Resort Lookout Mountain, Curio By Hilton; Rising Fawn (GA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Competitive Salary

Daily Pay

Hotel Discount

Uniforms Provided

Health, Dental, Vision, Life Insurance

401k with employer match

Tuition Reimbursement

Food and Beverage Discounts

Paid PTO

Job summary

Cloudland at McLemore Resort is seeking a diligent Housekeeping Associate to maintain guest rooms and public areas to high standards. You will restock amenities, change linens, and assist with cleaning duties across the resort, ensuring a clean, welcoming environment for guests.

Applicants should have a high school diploma or equivalent; no formal experience is required. Physical stamina and ability to handle cleaning equipment are essential.

Qualifications

• High school diploma or equivalent experience.
• No formal experience required for the position.
• Physical stamina to stand, walk, and lift up to 50 lbs; able to push/pull carts and operate vacuum.

Responsibilities

• Cleans and prepares guest rooms and public areas to standard.
• Restocks amenities and literature; replaces linens and towels.
• Vacuums rooms and public areas; cleans bathrooms and surfaces.
• Reports maintenance issues and safety hazards to management.

Education

High school diploma or equivalent experience

Job description

COMPANY OVERVIEWAt Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.POSITION PROFILECleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.ESSENTIAL RESPONSIBILTIESRetrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, to maintain a clean, presentable and attractive facility at all times.Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls to have clean and sanitary guest and public restrooms.Replaces towels, soaps and all room amenities and restocks literature and stationery that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests.Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs.Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled. Lifts mattresses to check for soil or objects between mattresses and under bed.Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows.Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas.Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and associates.Inspects all room equipment (TV, lights/lamps, faucets, radios, phones) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution.Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property. Performs other duties as assigned, requested or deemed necessary by management.Report any missing articles, items requiring repair, damage or mechanical problems, safety hazards to the Supervisor.Maintains a friendly, cheerful and courteous demeanor at all timesREQUIRED KNOWLEDGE, SKILLS, AND ABILITIESHigh school diploma or equivalent experience.No formal experience required for the position.Constantly pushing loaded supply cart from room to room, carrying tote tray with replacement amenities from department to assigned floor, arranging drapery and replacement linen, carrying dirty linen to laundry chute, operating vacuum.Communicate information hotel services to guests, vendors, staff members and management.PHYSICAL DEMANDSPhysical stamina to stand, walk, bend,and lift objects weighing up to 50 lbsBe able to push and pull cartsGood vision for detailed inspectionManual dexterity for handling equipment and machinery in a hot, humid, and noisy environment where chemicals are.BENEFITS PACKAGECompetitive SalaryDaily Pay!Team Member Hotel Discount ProgramUniforms Provided for most positionsBenefits - Health, Dental, Vision, Life Insurance, and other supplemental optionsPaid PTO401k with employer matchFood and Beverage DiscountsTuition ReimbursementIf you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for natural beauty and the resort life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes Cloudland at McLemore Resort a one-of-a-kind in experience in the Southeast!