Banquet & Events Supervisor

Oaklawn; Hot Springs (AR); On-site; USD 32,000 - 46,000; Full time

Job summary

Oaklawn is seeking a Banquet Captain to supervise banquets and events with a focus on providing superior guest service. The role requires organizing event setups, training staff, and coordinating with the Food & Beverage team to ensure standards are met.

The ideal candidate will have at least two years of banquet or food service experience, strong communication skills, and the ability to manage multiple tasks while maintaining guest satisfaction.

Qualifications

• Must be at least 21 years of age and have a high school diploma or GED.
• Two years of banquet or food service experience required.
• ServSafe certification or ability to qualify for licenses as required.

Responsibilities

• Supervise banquets and events with a focus on friendly, professional service.
• Set up events according to the event order and coordinate with Food & Beverage.
• Train staff, assign workloads, and ensure safety and cleanliness.
• Maintain confidentiality and uphold hotel/casino standards.
• Knowledge of menu items, dining operations, and POS usage.

Skills

Customer service

Team coordination

Guest interaction

Effective communication

Conflict resolution

Pos systems knowledge

Education

High School Diploma or GED

Tools

POS systems

Job description

Oaklawn is seeking a Banquet Captain to supervise banquets and events with a focus on providing superior guest service. The role requires organizing event setups, training staff, and coordinating with the Food & Beverage team to ensure standards are met.

The ideal candidate will have at least two years of banquet or food service experience, strong communication skills, and the ability to manage multiple tasks while maintaining guest satisfaction.