Banquet Attendant

Windsor Court Hotel; New Orleans (LA); On-site; USD 19,000 - 29,000; Full time

Job summary

Windsor Court Hotel in New Orleans is seeking a Banquet Attendant to join our dynamic events team. You will play a vital role in delivering courteous service and helping to create memorable gatherings for guests during banquets and corporate functions.

This role requires a high school diploma, the ability to obtain Alcohol Awareness Certification, and the capacity to work under supervision while maintaining a professional appearance in a fast-paced hotel setting.

Qualifications

• High school diploma or equivalent required; hospitality experience preferred.
• Ability to obtain Alcohol Awareness Certification per state regulations.
• Strong communication and customer-service mindset.
• Organizational skills and ability to work under supervision.

Responsibilities

• Clear, clean, and set up banquet areas before, during, and after events.
• Serve food and beverages to guests in a courteous and efficient manner.
• Maintain cleanliness and organization of banquet spaces and service stations.
• Assist with event setup and breakdown, ensuring quality standards.
• Friendly, service-oriented interactions with guests and staff.
• Follow safety and sanitation standards to uphold hygiene.
• Handle basic guest inquiries and escalate complex concerns.

Skills

Oral communication

Customer focus

Organizational skills

Clerical abilities

Professional appearance

Education

High School diploma or equivalent

Alcohol Awareness Certification

Job description

Job Type

Full-time

Description

Join our dynamic team as a Banquet Attendant, where you will play a vital role in delivering exceptional service during our banquet events. This position offers an excellent opportunity to develop your hospitality skills in a professional environment dedicated to guest satisfaction and team collaboration.

Key Responsibilities

• Clear, clean, and set up banquet areas before, during, and after events to ensure a seamless experience for guests.
• Serve food and beverages to guests in a courteous and efficient manner.
• Maintain cleanliness and organization of banquet spaces, including tables, chairs, and service stations.
• Assist with event setup and breakdown, ensuring all details meet quality standards.
• Approach all guest and employee interactions with friendliness and a service-oriented attitude.
• Follow safety and sanitation standards to uphold hygiene and cleanliness.
• Handle basic guest inquiries and issues, escalating more complex concerns to supervisory staff.

Requirements

Skills and Qualifications:

• High School diploma or equivalent; experience in a hotel or related hospitality field preferred.
• Ability to get Alcohol Awareness Certification (must comply with State regulations).
• Ability to perform work under direct supervision and handle basic issues independently.
• Strong organizational skills and clerical abilities.
• Excellent oral communication skills and a customer/client-oriented mindset.
• Ability to work in a fast-paced environment and maintain a professional appearance and demeanor.
• Flexible availability, including holidays and weekends.

We foster a welcoming and inclusive work environment that values teamwork, growth, and professional development. Join us and be part of a team committed to creating memorable experiences for our guests.