Banquet Captain (PT) - Lead Service & Guest Experience

Marcus Hotels & Resorts; Lincoln (NE); Presencial; USD 21 000 - 30 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Free meals

Room discounts

Free parking

Movie theater coupons

Career growth

Resumo da oferta

Marcus Hotels & Resorts is seeking a part-time Banquet Captain for the Lincoln Marriott Cornhusker Hotel. The role oversees banquet staff, ensures service excellence, and maintains room readiness per BEO and Marriott standards.

The ideal candidate has banquet or setup experience, supervisory capability, and a commitment to guest satisfaction. Must hold a Lancaster County Food Handler Certification and be able to work a flexible schedule, including weekends and holidays.

Qualificações

• High School Diploma required; advanced hospitality degree preferred.
• Prior Banquet Server, Bartender or Set-Up experience required; supervisory experience preferred.
• Lancaster County Food Handler Training Certification required.
• Ability to work in a 24-hour operation with a varied schedule.
• Excellent interpersonal and communication skills; fluent English.
• Physical ability to lift up to 50 lbs and stand/move for long periods.
• Ability to handle guest concerns with empathy and proactive solutions.

Responsabilidades

• Supervise and train staff in set up/break down per BEO and supervisor instructions.
• Supervise and train staff in food & beverage service to Marcus Hotels & Resorts and Marriott standards.
• Assist in set up of banquet rooms and serve food & beverages; maintain cleanliness.
• Communicate frequently with supervisors, managers and guest contacts.
• Adhere to Marcus Hotels & Resorts and Marriott policies; participate in appropriate meetings.
• Discipline staff as needed at supervisory level and follow procedures.
• Attend mandatory Banquet Department meetings and trainings.
• Perform related duties and special projects as assigned.

Conhecimentos

Customer service

Interpersonal skills

English fluency

Flexible schedule

Supervisory experience

Emergency awareness

Physical strength

Formação académica

High School Diploma

Advanced hospitality degree

Descrição da oferta de emprego

Marcus Hotels & Resorts is seeking a part-time Banquet Captain for the Lincoln Marriott Cornhusker Hotel. The role oversees banquet staff, ensures service excellence, and maintains room readiness per BEO and Marriott standards.

The ideal candidate has banquet or setup experience, supervisory capability, and a commitment to guest satisfaction. Must hold a Lancaster County Food Handler Certification and be able to work a flexible schedule, including weekends and holidays.