Banquet Captain — Lead High-Volume Event Teams

Hollander Hospitality, Inc.; Everett (WA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Paid Time Off

Holiday Pay

Supplemental Insurance

Employee Assistance Program

Employee Meals

Medical Insurance

401(k) Plan

Job summary

Delta Hotels by Marriott Seattle Everett is seeking a Banquet Captain to lead service for a full calendar of corporate, community, and formal events. The role runs events per BEO, manages the banquet team’s schedule, directs service, and serves as the main on-site client contact on event day.

The ideal candidate has at least 2 years banquet/catering experience with lead duties, strong English communication, and the ability to read BEOs. WA MAST permit and Food Worker Card are required.

Qualifications

• Minimum of 2 years of banquet or catering experience, including at least 1 year in a lead or captain role.
• Experience with plated, buffet, and reception-style service.
• Experience running formal dinners and corporate meetings preferred.
• Experience building and managing staff schedules.
• Ability to read and follow BEOs accurately.
• Comfortable using Slack or similar messaging tools for daily team communication.
• Ability to lead a team and keep service on schedule during high-volume events.
• Professional, courteous demeanor with clients, guests, and coworkers.
• Effective communication in English, both written and verbal.

Responsibilities

• Build and manage the banquet team’s schedule based on the event calendar and staffing needs.
• Review BEOs and confirm room setups, menus, timing, and special requests before each event.
• Attend and participate in weekly BEO meetings with Sales, Culinary, and other departments.
• Maintain consistent communication with the Sales Department and the rest of the Delta team through messaging tools and in person, keeping everyone informed on event details, changes, and follow-up items.
• Run tightly timed service for meetings and luncheons so agendas stay on track.
• Manage high-volume meal service for large groups efficiently without sacrificing quality.
• Lead formal plated dinners, following the order of service, seating, and any ceremony or protocol requirements.
• Direct banquet servers and bartenders during setup, service, and breakdown.
• Act as the on-site contact for clients, meeting planners, and event organizers, handling requests and changes as they come up.
• Coordinate timing with the kitchen so food goes out at the right temperature and on schedule.
• Make sure rooms, linens, place settings, and AV are set correctly before guests arrive.
• Brief the team before each event on the menu, timeline, and any guest needs.
• Oversee responsible alcohol service in accordance with Washington liquor laws.
• Train new banquet staff on service standards and procedures

Skills

Banquet leadership

Team scheduling

BEO reading

English communication

High school diploma

Education

High school diploma or equivalent

Job description

Delta Hotels by Marriott Seattle Everett is seeking a Banquet Captain to lead service for a full calendar of corporate, community, and formal events. The role runs events per BEO, manages the banquet team’s schedule, directs service, and serves as the main on-site client contact on event day.

The ideal candidate has at least 2 years banquet/catering experience with lead duties, strong English communication, and the ability to read BEOs. WA MAST permit and Food Worker Card are required.