Banquet Captain: Lead High-Impact Event Service

Hollander Hospitality, Inc.; Everett (WA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Paid Time Off

Holiday Pay

Paycheck Advancement Program

Hotel Travel Discounts

Supplemental Insurance

Employee Assistance Program

Employee Meals

Insurance - Medical, Dental, Vision, 1

Job summary

Delta Hotels by Marriott Seattle Everett is seeking a Banquet Captain to lead service for a full calendar of corporate, community, and formal events. You will run events to the Banquet Event Order (BEO), manage the banquet team’s schedule, and serve as the on-site point of contact for clients.

The ideal candidate adapts to each event style, keeps service on track, and coordinates with Sales, Culinary, and other hotel teams to ensure high hospitality standards during plated dinners, receptions,

Qualifications

• Minimum of 2 years of banquet or catering experience, including at least 1 year in a lead or captain role.
• Experience with plated, buffet, and reception-style service.
• Experience running formal dinners and corporate meetings preferred.
• Experience building and managing staff schedules.
• Ability to read and follow BEOs accurately.
• Comfortable using Slack or similar messaging tools for daily team communication.
• Ability to lead a team and keep service on schedule during high-volume events.
• Professional, courteous demeanor with clients, guests, and coworkers.
• Effective communication in English, both written and verbal.
• High school diploma or equivalent.

Responsibilities

• Build and manage the banquet team’s schedule based on the event calendar and staffing needs.
• Review BEOs and confirm room setups, menus, timing, and special requests before each event.
• Attend and participate in weekly BEO meetings with Sales, Culinary, and other departments.
• Maintain consistent communication with the Sales Department and the Delta team through messaging tools and in person.
• Run tightly timed service for meetings and luncheons so agendas stay on track.
• Manage high-volume meal service for large groups efficiently without sacrificing quality.
• Lead formal plated dinners, following the order of service, seating, and protocol requirements.
• Direct banquet servers and bartenders during setup, service, and breakdown.
• On-site contact for clients, planners, and organizers, handling requests as they arise.
• Coordinate timing with the kitchen so food goes out hot and on schedule.
• Ensure rooms, linens, place settings, and AV are set correctly before guests arrive.
• Brief the team before each event on menu, timeline, and guest needs.
• Oversee responsible alcohol service per Washington liquor laws.
• Train new banquet staff on service standards and procedures.

Skills

Customer service

Leadership

Communication

Multi-tasking

Time management

English proficiency

Event coordination

Team supervision

Attention to detail

Safety awareness

Education

High school diploma or equivalent

Tools

Slack

Job description

Delta Hotels by Marriott Seattle Everett is seeking a Banquet Captain to lead service for a full calendar of corporate, community, and formal events. You will run events to the Banquet Event Order (BEO), manage the banquet team’s schedule, and serve as the on-site point of contact for clients.

The ideal candidate adapts to each event style, keeps service on track, and coordinates with Sales, Culinary, and other hotel teams to ensure high hospitality standards during plated dinners, receptions,