Banquet Captain

Hilton Raleigh North Hills; Raleigh (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading hospitality company is seeking a Banquet Captain to oversee event setup and ensure excellent guest service. This role requires attention to detail and the ability to inspire team members, making it ideal for those with a passion for hospitality. Candidates should have at least one year of experience in a hotel or related field, along with a high school diploma.

Benefits

401(k)

Dental insurance

Disability insurance

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Room Discounts

Employee Food and Beverage Discounts

Qualifications

• At least 1 year of progressive experience in a hotel or related field required.
• Alcohol Awareness Certification (must comply with State regulations).
• Previous supervisory responsibility preferred.

Responsibilities

• Understand Banquet Event Orders for efficient event setup and breakdown.
• Provide friendly, professional guest service.
• Respond to guest questions and concerns promptly.

Skills

Guest Service

Event Setup

Attention to Detail

Suggestive Selling

Education

High School diploma or equivalent

College course work in related field

Job description

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

You enjoy teaming up to create an atmosphere where things happen, but you really shine when inspiring others into action. And, your sharp eye for detail ensures perfect set-up and safe breakdown of event spaces. Whether setting stage for an A-Lister or getting down to business, you’ve got what it takes to orchestrate success. Then this Banquet Captain position may be a great opportunity for you.

As Banquet Captain, you will:

• Understand Banquet Event Orders to ensure safe, efficient event set up and break down.
• Help set up and break down buffet or other special food service tables and equipment.
• Complete prep and side work efficiently so focused attention during the event can be given fully to guest care.
• Provide genuinely friendly, professional guest service.
• Respond to guest questions, requests, and concerns with prompt courtesy.
• Be familiar with event offerings in order to describe and delight guests with menu ingredients and preparations.
• Tactfully employ “suggestive selling,” when appropriate.

Fundamentals

• At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required.
• College course work in related field helpful.
• Previous supervisory responsibility preferred.
• Alcohol Awareness Certification (must comply with State regulations)

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Room Discounts
• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Source: Driftwood Hospitality