Restaurant Captain - Shift Supervisor

MOD Pizza; Carbondale (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join MOD Pizza as a Shift Supervisor, where you'll lead the team to deliver personalized pizzas with exceptional service. This role focuses on coaching and enhancing the MOD vibe while supporting internal promotions and creating an inclusive workplace.

Benefits

Paid Sick Time

Paid Vacation

FREE pizza, salad, and beverages

Pet insurance

Discounted gym membership

Free counseling sessions

Medical, dental, and vision insurance eligibility

401(k) retirement

Qualifications

• Minimum 1 year of customer service or restaurant leadership experience.
• Experience in leading, coaching, and training front line employees.
• Ability to remain calm in busy operations.

Responsibilities

• Lead and direct the Squad Crew to deliver excellent service.
• Coach and maintain high energy and positive atmosphere.
• Ensure operational standards are met.

Skills

Leadership

Customer Service

Coaching

Strategic Thinking

Job description

MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve.

Because at MOD we don’t just make pizzas. We make pizzas that make the world a better place – a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision and werepizza powers possibility.

Compensation: $16.00-$16.00 per hourplus tips.

Benefits:

• Paid Sick Time (Washington Paid Sick Leave or Seattle Sick and Safe time where applicable)
• Paid Vacation of 5 days per year, accruing at 1.54 hours per pay period
• FREE pizza, salad, and beverages
• Pet insurance
• Discounted gym membership
• Free counseling sessions
• Medical, dental and vision insurance eligibility based on hours worked
• 401(k) retirement

Summary

As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You set the example of what it means to serve, what it means to create a place and platform were everyone can experience pizza that is personal.

You will lead the making of pizzas for the veggie pilers, the pepperoni perfectionists, and the plant-based pioneers. Pizzas built for the carb cutters and the culinary experimentalist. Together we’re creating an experience were pizza is personal, and everyone belongs.

Over 70% of MOD Leaders are promoted internally. When we say everyone belongs it means support our employees reaching for what’s possible. United by a love of great food and good mentorship, our Squad helps each other get to where they are going.

Because at MOD; ALL PIZZAS ARE WELCOME!

Key Responsibilities

• Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
• Help create a MOD vibe that our customers expect
• Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
• Demonstrate, train and coach Squad in all methods for accomplishing store tasks
• Demonstrate knowledge of all Operational Standards and resources
• Partner with General Manager to engage the board community of our restaurant

Required Qualifications

• Minimum of 1 year of customer service or restaurant leadership
• Experience successfully leading, coaching, training, and motivating front line employees
• Ability to think strategically and act tactically
• Ability to stay calm and focused in busy restaurant operations
• Must be at least 18 years old

At our table, everyone has a place. Explore your inner pizza enthusiast and feel right at home. Apply today to work in a restaurant that is also a social movement.

This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact [e-mail]. MOD is a fair chance employer. Los Angeles County qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.