Banquet Captain - Hilton - Harrisburg, PA

Hilton Harrisburg; Harrisburg (Dauphin County); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading hospitality company is seeking a Banquet Captain for their Harrisburg location. This role involves overseeing banquet functions, ensuring excellent food service, and managing staff to deliver a high-quality guest experience. The ideal candidate will have a passion for service, strong communication skills, and experience in the hospitality industry. Benefits include medical insurance, vacation pay, and opportunities for career growth.

Benefits

Medical, dental, and vision insurance

Vacation and holiday pay

Same-day pay options

Employee assistance and discount programs

Career growth and manager training opportunities

Room discounts

401(k) and life insurance

Parental leave and referral programs

Qualifications

• Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt processes and standards.

Responsibilities

• Oversee set-up and clean-up food preparation for all banquet functions.
• Supervise Food and Beverage service to ensure consistency throughout the banquet.
• Assist with planning, organizing, and execution of all banquet functions.

Skills

Supervision and management skills

Effective communication skills

Knowledge of catering and food service

Problem-solving skills

Education

High School diploma or equivalent

Job description

Join to apply for the Banquet Captain - Hilton - Harrisburg, PA role at Hilton Harrisburg.

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a Banquet Captain for the Hilton Harrisburg in Harrisburg, PA.

Job Purpose

Oversee set-up and clean-up food preparation for all banquet functions.

Essential Duties and Responsibilities

• Supervise Food and Beverage service to ensure consistency throughout the banquet.
• Assist with the planning, organizing, and execution of all banquet functions.
• Supervise banquet rooms set-up and clean-up.
• Greet clients in charge and respond to requests.
• Speak at roll call meetings prior to events to inform staff about event details and expectations.
• Work schedule may vary to reflect hotel business needs.

Supportive Functions

• Supervise side work such as replenishing condiments and restocking supplies.
• Ensure general cleaning tasks adhere to health standards.
• Follow liquor regulations regarding alcohol service.
• Coordinate last-minute changes with the Department Manager.
• Assist with other duties as directed.

Qualifications and Requirements

• High School diploma or equivalent.
• Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt processes and standards.

Skills and Abilities

• Thorough knowledge of catering and food service.
• Understanding of policies and procedures.
• Supervision and management skills.
• Effective communication skills.
• Physical ability to lift, push, pull, and carry items related to banquet operations.
• Mobility and ability to work flexible hours, including nights, weekends, and holidays.

Additional Qualities

• Passion for service and people.
• Strong communication and problem-solving skills.
• Ability to read, write, and perform basic math.

Benefits

• Culture focused on teamwork and values.
• Medical, dental, and vision insurance.
• Vacation and holiday pay.
• Same-day pay options.
• Employee assistance and discount programs.
• Career growth and manager training opportunities.
• Room discounts, 401(k), life insurance, parental leave, and referral programs.

Additional Details

• Seniority level: Entry level.
• Employment type: Full-time.
• Job function: Management and Manufacturing.
• Industry: Hospitality.