Banquet Captain

Doubletree by Hilton- Colorado Springs; Colorado Springs (CO); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Competitive wages

Benefits package

Job summary

DoubleTree by Hilton- Colorado Springs is seeking a Banquet Captain to lead a dedicated team in delivering seamless events and creating memorable guest experiences.

You will coordinate with event planners, oversee setup and breakdown of banquet spaces, and mentor staff to uphold high service standards while adapting to evenings and weekends as required.

Qualifications

• Experience leading a team in hospitality or event settings.
• Excellent communication with clients, team members, and other departments.
• Proven track record of delivering exceptional guest service and memorable experiences.
• Strong organizational skills to coordinate event details and inventory.
• Ability to adapt to a flexible schedule including evenings and weekends.
• Experience in mentoring staff to foster collaboration and growth.
• Proficiency in managing setup and breakdown of event spaces.

Responsibilities

• Lead and inspire your team to deliver exceptional service at every event, ensuring guests leave with a memorable experience.
• Coordinate with event planners and clients to understand their vision and translate it into a successful execution.
• Oversee setup and breakdown of banquet spaces, ensuring alignment with specifications and standards.
• Monitor banquet staff performance, providing guidance and feedback for growth and quality.
• Ensure health and safety regulations are followed to create a safe environment for guests and staff.
• Collaborate with kitchen staff to ensure timely delivery of food and beverage services.
• Address guest concerns promptly with a professional and positive demeanor.

Skills

Team leadership

Communication

Guest service

Organization

Flexible schedule

Staff training

Event setup

Job description

At DoubleTree by Hilton, we're committed to crafting exceptional experiences, and as our next Banquet Captain, you'll be at the heart of this mission. You'll lead a talented team to deliver seamless events that guests will remember fondly. We celebrate your passion for hospitality and offer a nurturing environment where your professional growth is supported. With competitive wages, robust benefits, and Hilton employee discounts, you'll find both personal and professional fulfillment here.

In this role, your experience in event management and dedication to outstanding service will shine. You'll thrive in a dynamic schedule that adapts to event needs, providing the variety and excitement you enjoy. Our inclusive community values diversity and inclusion, ensuring every team member feels valued. Let's work together to create unforgettable moments for our guests, making each event extraordinary.

Compensation:

$19 - $22 hourly

Qualifications

• Experience in leading and managing a team in a hospitality or event setting.
• Ability to communicate effectively with clients, team members, and other departments.
• Proven track record of delivering exceptional guest service and memorable experiences.
• Strong organizational skills to coordinate event details and manage inventory efficiently.
• Ability to adapt to a flexible schedule, including evenings and weekends, to meet event demands.
• Experience in training and mentoring staff to foster a collaborative and supportive environment.
• Proficiency in managing the setup and breakdown of event spaces, ensuring alignment with specifications.

Responsibilities

• Lead and inspire your team to deliver exceptional service at every event, ensuring each guest leaves with a memorable experience.
• Coordinate with event planners and clients to understand their vision, translating it into a seamless and successful event execution.
• Oversee the setup and breakdown of banquet spaces, ensuring all details align with the event specifications and standards.
• Manage and monitor the performance of banquet staff, providing guidance and feedback to foster professional growth and maintain high service standards.
• Ensure all health and safety regulations are adhered to, creating a safe and welcoming environment for guests and staff alike.
• Collaborate with kitchen staff to ensure timely and accurate delivery of food and beverage services, enhancing the overall guest experience.
• Address and resolve any guest concerns or issues promptly, maintaining a positive and professional demeanor at all times.